Edwin Muiruri
San Antonio,TX
Summary
Versatile, reliable, and achievement-oriented professional with a proven track record starting from Washtub to RE/MAX. Adept in many years of customer service, business development and negotiation. Leveraged organizational data management and administrative coordination to enhance operational efficiency in personal business ventures. Recognized for exceptional service delivery and maintaining high standards of cleanliness, consistently meeting employer and client expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
Treehouse Burgers and Brews
San Antonio, TX
10.2022 - Current
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Provided drink suggestions to customers based on their preferences.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Stocked ice bins and coolers as needed throughout shift.
- Resolved customer complaints in a professional manner.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Owner/Operator Truck Driver
Self-employeed
San Antonio, TX
09.2017 - 08.2022
- Followed all applicable rules, laws and regulations governing the safe operation of a large vehicle.
- Consistently monitored traffic conditions and adjusted routes accordingly.
- Communicated with customers regarding delivery times and location details.
- Operated commercial truck to transport goods and materials over long distances.
- Utilized GPS systems for navigation purposes throughout trips.
- Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.
- Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.
- Maintained a log book of working hours, distance travelled, fuel consumption, and any problems encountered during the trip.
- Maintained accurate mileage logs and other required documentation.
- Completed daily pre-trip inspection checklists for assigned vehicle.
Real Estate Agent
RE/MAX
New Braunfels, TX
06.2017 - 07.2018
- Facilitated transactions between buyers and sellers.
- Process transactions efficiently for both retail and investor clients.
- Attended industry events such as conventions and seminars.
- Responded promptly to client inquiries via phone or email.
- Ensured all transactions followed state laws regarding real estate practices.
- Maintained updated knowledge of local real estate markets.
- Coordinated appointments to show homes to prospective buyers.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Analyzed potential investment opportunities based on financial reports.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Created detailed property descriptions for use in marketing material.
- Provided guidance to clients throughout the entire buying or selling process.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Managed real estate transactions from initiation to closing.
Liquor Store Manager
Indi's Liquor
San Antonio, TX
09.2017 - 03.2018
- Evaluated employee performance regularly through one-on-one meetings and formal reviews.
- Overseeing store operations on a daily basis, including overseeing staff, managing stock levels and handling customer inquiries.
- Maintained a high level of customer service standards, ensuring customers were greeted promptly and courteously.
- Secured and kept appropriate licensing in order.
- Oversaw inventory operations.
- Monitored cash flow throughout the day and ensured accuracy of transactions at point-of-sale terminals.
- Oversaw daily opening and closing procedures.
Sales Associate
HouseMax Realty
10.2016 - 06.2017
- Identified, acquired, and sold off-market residential properties.
- Attended conferences and seminars to stay abreast of changes in the real estate market.
- Conducted walkthroughs with prospective buyers or tenants before contracts are finalized.
- Negotiated contracts between buyers and sellers of real estate.
- Created marketing materials such as brochures or flyers advertising available properties.
- Conducted market research to identify trends and potential customers.
- Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
- Listed properties for sale using multiple platforms such as print media or online listings.
- Collaborated with agents, brokers and other professionals to facilitate successful transactions.
- Generated leads through cold calling, referrals and networking activities.
Sales Associate
Networth Realty
07.2016 - 09.2016
- Secured new clients consistently.
- Acquired and liquidated off-market residential properties.
- Assisted clients in obtaining financing from banks or other lending institutions.
- Conducted walkthroughs with prospective buyers or tenants before contracts are finalized.
- Created marketing materials such as brochures or flyers advertising available properties.
- Conducted market research to identify trends and potential customers.
- Identified desirable features of potential homes based on client preferences.
- Negotiated contracts between buyers and sellers of real estate.
- Prepared documents such as listing agreements, purchase contracts, closing statements and deeds.
- Listed properties for sale using multiple platforms such as print media or online listings.
Real Estate Salesperson
Weichert Realtors Select
07.2014 - 07.2016
- Facilitated transactions with buyers and tenants.
- Created marketing materials such as flyers, brochures, postcards and emails to promote properties.
- Generated leads through referrals from past customers or contacts within the community.
- Stayed abreast of current industry developments through continuing education courses.
- Analyzed local market trends in order to provide accurate information to clients regarding their real estate investments.
- Organized open houses and other events to generate interest in listed properties.
- Provided excellent customer service throughout the entire real estate transaction process from start to finish.
- Researched comparable property sales to determine appropriate pricing strategies for listings.
Customer Service Representative
Culture Service Growth
05.2015 - 04.2016
- Assisted both customers and agents in the Farmers Insurance Campaign
- Resolved customer inquiries and issues efficiently.
- Completed payment operations reliably.
- Delivered detailed policy information.
- Analyzed and detailed customer bill breakdown.
- Executed correction of billing errors for accuracy.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
Server
Landry’s Rainforest Café
02.2013 - 01.2015
- Cleared and reset tables efficiently.
- Ensured timely seating arrangements for all guests.
- Process customer orders promptly.
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
Housekeep and Utilities
Staybridge Suites
10.2013 - 12.2013
- Addressed fundamental utility issues.
- Performed essential housekeeping tasks including cleaning and replenishment duties.
- Recognized by management for providing exceptional customer service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Crew Member
Wendy’s
04.2012 - 01.2013
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Cook
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Washtub Finisher
Vizza
12.2010 - 08.2011
- Eliminated debris with power washing equipment.
- Maintained cleanliness by conducting drying, cleaning, sanitizing, and applying Armorall.
- Vacuumed and detailed the interior and exterior of vehicles to ensure a pristine appearance.
Education
Certified Medical Assistant - Medical
Kaduceus
San Antonio11-2024
High School Diploma -
John Paul Stevens High School
Associates -
Northwest Vista College
Real Estate Salesperson -
Champions School of Real Estate
Skills
- Preventive Maintenance
- Administrative Coordination
- Dispatch communication
- Organized Data Management
- Phlebotomy
- EKG administration
- Respiratory equipment utilization
- Medical terminology knowledge
- Vital signs and examinations
- Respiratory equipment training
- Anatomy and physiology
- Database management
- Business development
- Negotiation
- Basic accounting
- Cleanliness and hygiene
- Health codes compliance
- Memory retention
References
Available upon request
Certification
- Clinical Medical Assistant Certification - 1770
Timeline
Bartender
Treehouse Burgers and Brews
10.2022 - Current
Owner/Operator Truck Driver
Self-employeed
09.2017 - 08.2022
Liquor Store Manager
Indi's Liquor
09.2017 - 03.2018
Real Estate Agent
RE/MAX
06.2017 - 07.2018
Sales Associate
HouseMax Realty
10.2016 - 06.2017
Sales Associate
Networth Realty
07.2016 - 09.2016
Customer Service Representative
Culture Service Growth
05.2015 - 04.2016
Real Estate Salesperson
Weichert Realtors Select
07.2014 - 07.2016
Housekeep and Utilities
Staybridge Suites
10.2013 - 12.2013
Server
Landry’s Rainforest Café
02.2013 - 01.2015
Crew Member
Wendy’s
04.2012 - 01.2013
Washtub Finisher
Vizza
12.2010 - 08.2011
- Clinical Medical Assistant Certification - 1770
Certified Medical Assistant - Medical
Kaduceus
High School Diploma -
John Paul Stevens High School
Associates -
Northwest Vista College
Real Estate Salesperson -
Champions School of Real Estate
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