EDWIN NKRUMAH
Philadelphia,PA
Summary
Industrious person with 10+ years of administrative and leadership experience in the Banking and financial industry, with the zeal to succeed in any environment i happen to find myself. I believe my strongest assets are my self-discipline, professional attitude, adaptability, conscientiousness, and eagerness to learn more and develop myself.
Overview
13
13
years of professional experience
Work History
Team Leader, Clearing Department
The Consolidated Bank
Accra, Ghana
08.2018 - 10.2023
- Perform due diligence on inward cheques to ensure cheques are honored or returned as per policies and regulations, Process inward, return cheques in Core Banking Application (CBA) to ensure payments are aligned with policies and regulations, Transmit all returned clearing files to the clearing house to ensure full participation of the Bank in all return clearing sessions, Led my Unit in the merger of Seven (7) different banking cheque clearing applications and recording a 0% loss in revenue to the bank, Process outward, return cheques in CBA to ensure payments are aligned with policies and regulations, Liaise with NCR Ghana Limited and the Application support team to rectify any challenges relating to the image viewer and passport Application, Assist the unit in obtaining satisfactory audit and satisfactory internal control review, Respond to complaints from branches, other departments and banks, Maintain current, accurate, and organized records for documentation of regulatory compliance, Conduct training with branch staff as needed, Provide assistance to branch staff regarding compliance issues in relation to cheque clearing, Monitor for new regulations or changes to existing regulations per cheque clearing modules
Associate Manager, Clearing Department
The Royal Bank
01.2014 - 07.2018
- Identified resolution to customer issues regarding overdrafts, fraudulent charges, loan applications, fees, and overdue credit payments, Perform due diligence on inward cheques to ensure cheques are honored or returned as per policies and regulations, Process inward, return cheques in the Core Banking Application (CBA) to ensure payments are aligned with policies and regulations, Transmit all returned clearing files to the clearing house to ensure full participation of the Bank in all return clearing sessions, Process outward, return cheques in Core Banking Application (CBA) to ensure payments are aligned with policies and regulations, Liaise with NCR Ghana Limited and the Application support team to rectify any challenges relating to the image viewer and passport Application, Assist the unit in obtaining satisfactory audit and satisfactory internal control review, Respond to complaints from branches, other departments, and banks, Reconciliation of General Ledger's (GL's), Maintain current, accurate, and organized records for documentation of regulatory compliance, Conduct training with branch staff as needed, Provide assistance to branch staff regarding compliance issues in relation to cheque clearing, Monitor for new regulations or changes to existing regulations per cheque clearing modules
Senior Clerk
Ghana Commercial Bank
09.2010 - 12.2013
- Systems Administration where I managed computer systems within my department, Loans officer handling mortgage and personal loans facilities, Operations Supervising to help colleagues and sector achieve target goals, Personal banker helping customers get the best services the bank had to offer, Cashiering to promote customers banking experience during their visit, Maintaining current, accurate, and organized records for documentation of regulatory compliance, Disseminate information regarding deposit compliance and upcoming regulatory changes to appropriate staff, Monitor for new regulations or changes to existing regulations per branch operation modules
Education
B.A. Psychology and Information Studies -
University of Ghana, Legon
Accra, Ghana05.2005
High School Diploma (S.S.C.E) -
St Augustine's College, Cape-Coast
Cape Coast, Ghana12.1999
Skills
- Leadership skills
- Team player
- Customer service oriented
- Adhere to policy and regulatory requirements
- Exhibit a strong culture of trustworthiness, integrity, dependability, and responsibility
- Attention to detail and accuracy
- Effective time management
- Strong written and verbal communication skills
- Effective planning and organization skills
- Proficient computer skills
- Self motivated
References
Available on request
Hobbies and Interests
- Playing Word Games
- Playing Basketball
- Snooker
- Swimming
- Socializing and Travelling
Timeline
Team Leader, Clearing Department
The Consolidated Bank
08.2018 - 10.2023
Associate Manager, Clearing Department
The Royal Bank
01.2014 - 07.2018
Senior Clerk
Ghana Commercial Bank
09.2010 - 12.2013
B.A. Psychology and Information Studies -
University of Ghana, Legon
High School Diploma (S.S.C.E) -
St Augustine's College, Cape-Coast