EDWIN OTIENO

• Delivered strategic and operational leadership across multiple regional facilities.
• Oversaw operations, financial performance, and stakeholder relations company wide.
• Implemented fleet management software, reducing theft and improving logistical efficiency.
• Achieved Gold Standard in execution in 2024 through optimized operations and enhanced team performance.
• Strengthened relationships with local authorities to streamline regulatory processes.
• Leveraged customer data analytics to drive targeted sales initiatives, boosting order volumes and revenue.
• Prepared board papers and participated in meetings to guide directors on impactful solutions.

• Stabilized operations at Morrisville’s primary training store by addressing performance gaps.
• Elevated store standards and ensured operational compliance through process-driven execution.
• Managed comprehensive training programs for associates throughout NC region.
• Collaborated with corporate leadership to pilot and implement innovative company initiatives.

• Directed comprehensive operations, encompassing strategic planning and budget oversight.
• Established and enforced company-wide policies and SOPs to enhance execution and accountability.
• Spearheaded initiatives resulting in Best SME Award in Kenya (2018).
• Increased company cash reserves to $700K+ while launching a distribution arm generating over $10M annually.

• Managed facility generating over $110M in annual sales while reducing store shrink by $400K.
• Elevated store standards through process improvements, comprehensive training, and engaged leadership.
• Provided support to regional leadership by managing distressed stores and mentoring store managers.

• Oversaw annual sales exceeding $69M with over 300 employees and 11 salaried managers.
• Reduced shrink from $1.8M to $759K in 2013, followed by $566K in 2014.
• Achieved 4.5% sales increase in 2013, maintaining a consistent growth trend of 6%.
• Transformed $1M loss into $250K profit within one year, realizing over 4% growth in FY2012.
• Led community engagement initiatives, generating $40K for Children’s Miracle Network.
• Elevated associate engagement scores from 64 to 72
• Recognized at YBM & given an opportunity on stage to share with the company what good stores look like

• Managed 4 salaried managers and was responsible for successfully managing a $27M P&L.
• Improved store standards Clean, Fast & Friendly.
• Took the store through a successful remodel and grand opening.
• On boarded the store to be able to sell firearms
• Rolled out the D1 Fresh program pilot

• Worked as the Overnight Co Manager then GM Co Manager
• Managed Goldsboro Store 4564 as Interim Store Manager
• Managed Teams in both Store 1236 Goldsboro & Store 2256 to improve store standards

Initiated career as Sales Associate in Garden Center, developing product knowledge and customer service skills.

• Managed Toys, Pets, and Garden Center departments, driving sales performance and operational efficiency.
• Promoted to Hardlines Assistant Manager at Store 2247 Cary, enhancing team collaboration and inventory management.