Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Pantojas

Laredo,TX

Summary

Conscientious Field Service Technician with 8 years background managing installation, repair and maintenance tasks. Talented at diagnosing errors and determining solutions with a mind set to go above and beyond to meet company goals y exceed expectations in costumer service.

Overview

15
15
years of professional experience

Work History

Merchandiser

L & F Distributors
Laredo, TX
01.2024 - 05.2024
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Created merchandising plans based on customer buying habits and trends in the industry.

Delivery Driver

Posh Sushi & Grill
Laredo, TX
07.2023 - 01.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.

Field Service Technician

Vivint Smart Home Security
Laredo, TX
10.2017 - 04.2023
  • Performed on-site installation, routine maintenance and repairs to systems.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Explained and recommended service options to customers and detailed costs.
  • Trained customers on equipment after installation.
  • Managed daily cycle counts and full audits periodically to keep inventory records accurate and current.

Safety Inspector Technician

Swift Transportation
Laredo, TX
02.2015 - 10.2017
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
  • Inspected and repaired products to meet project expectations.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.

Legal Assistant

Rodriguez Fernandez Law Office
San Juan, TX
10.2012 - 10.2014
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.

CBRN Specialist

US Army Reserve
Fort Buchanan, PR
06.2009 - 06.2013
  • Conducted training to improve troops' abilities.
  • Performed inspections to keep equipment in working order.
  • Reviewed mission tasking, intelligence and weather information.

Education

Some College (No Degree) - Mathematics Education

Inter American University of Puerto Rico Metropolitan Campus
San Juan, PR

Skills

  • Work Order Management
  • Verbal and Written Communication
  • Service Quality
  • Reading Wiring Diagrams
  • Problem-Solving
  • Courteous and Professional
  • System Installation, service and maintenance
  • Inventory Management

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Merchandiser

L & F Distributors
01.2024 - 05.2024

Delivery Driver

Posh Sushi & Grill
07.2023 - 01.2024

Field Service Technician

Vivint Smart Home Security
10.2017 - 04.2023

Safety Inspector Technician

Swift Transportation
02.2015 - 10.2017

Legal Assistant

Rodriguez Fernandez Law Office
10.2012 - 10.2014

CBRN Specialist

US Army Reserve
06.2009 - 06.2013

Some College (No Degree) - Mathematics Education

Inter American University of Puerto Rico Metropolitan Campus

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Edwin Pantojas