Edwin Perez
Weston,FL
Summary
Results-driven leader with expertise in customer service and sales techniques. Demonstrated success in training and developing teams, fostering strong relationships, and driving operational efficiency to achieve top-tier sales performance.
Ambitious and competitive professional with a background in health care sales and training. Skilled in attention to detail and customer relationship management, committed to enhancing health outcomes through effective communication and teamwork.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales and Retention Associate
Better Health LLC.
6245 Cypress Creek Rd
03.2022 - Current
- Evaluated patient data to uncover trends and enhance health outcomes.
- Facilitated communication between departments to ensure cohesive operational workflows.
Health Care Benefits Director
Priority Health
Fort Lauderdale, FL
08.2017 - 06.2022
Health Care Sales. Was in the top 3 % in Sales became a trainer. Really excelled in that Dept. I am very ambitious and competitive and treat sales like a sport. The adrenulum that I get from converting a customer is second to none.
Trainer for a Car Warranty Co.
Warranty Depot
Orlando, FL
11.2012 - 01.2021
- Developed and delivered training programs to enhance employee performance and productivity.
- Designed instructional materials tailored to diverse learning styles and skill levels.
- Implemented evaluation methods to assess training effectiveness and participant engagement.
- Collaborated with management to identify training needs and align programs with organizational goals.
Education
High School Diploma -
Kearny High School
Kearny, NJAssociate of Arts -
Union County College
Cranford, NJSkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Customer engagement
- Relationship building
- Courteous and professional
- Product knowledge
- New hire training
- Customer service orientation
- Customer relationship management (CRM)
- Sales techniques
Certification
- Certified [Job Title], [Company Name] - [Timeframe] Certified Trainer by American Telephone and Telegraph ( AT&T)
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales and Retention Associate
Better Health LLC.
03.2022 - Current
Health Care Benefits Director
Priority Health
08.2017 - 06.2022
Trainer for a Car Warranty Co.
Warranty Depot
11.2012 - 01.2021
High School Diploma -
Kearny High School
Associate of Arts -
Union County College