Edwin Pizarro
Kissimmee
Overview
15
15
years of professional experience
1
1
Certification
Work History
Team Leader
Wendys International
Kissimmee
10.2018 - 04.2025
- Maintained a positive work environment that promoted collaboration between team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed strategies for problem solving and conflict resolution among team members.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Equipment Maintenance, Cook, Kitchen Nduties
Pal Campos Chicken BBQ
Davenport
12.2017 - 09.2018
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored stock levels of food items and ordered more when necessary.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Organized storage areas for efficient usage of space.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Set up and performed initial prep work for soups, sauces, and salads.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Manager of Operations
Cocina Home Made
Toa Alta
02.2015 - 10.2017
- Developed and implemented operational policies and procedures to improve efficiency.
- Negotiated contracts with vendors for services necessary for daily operations.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Oversaw inventory management activities including ordering supplies as needed.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Store Manager
Harrys Taco
Toa Baja
02.2010 - 10.2012
- Planned special promotions or discounts based on market trends.
- Organized promotional events to increase product awareness.
- Prepared monthly reports on sales figures, expenses, profits.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed relationships with suppliers to negotiate better prices.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
Culinary Arts & Rest Management -
IBC
Bayamon08-2009
Skills
- Team leadership
- Employee training
- Conflict resolution
- Performance management
- Operational efficiency
- Inventory management
- Customer service
- Vendor negotiation
- Account management
- Coaching and mentoring
- Team supervision
- Work planning
- Safety
- Telemarketing expertise
Certification
- Food Safety Management
Languages
Spanish
Full Professional
English
Limited
References
References available upon request.
Timeline
Team Leader
Wendys International
10.2018 - 04.2025
Equipment Maintenance, Cook, Kitchen Nduties
Pal Campos Chicken BBQ
12.2017 - 09.2018
Manager of Operations
Cocina Home Made
02.2015 - 10.2017
Store Manager
Harrys Taco
02.2010 - 10.2012
Culinary Arts & Rest Management -
IBC