Edwin Ramirez
Lillington,NC
Summary
Dedicated and enthusiastic job seeker with a knack for organization, seeking an entry-level Cybersecurity position. Committed to contributing to the success of the team and helping achieve company objectives. Eager to apply strong organizational skills and work ethic to make a positive impact in a dynamic work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNC Operator
Gilmore Inc.
- Operating CNC machinery to route wood for Furniture
- Wood used were: Plywood, Particle Board, and Veneer w/ particle board
- Interpret blueprints and verify code was correctly running
- Had to perform quality inspection of the product to verify that the material was up to standard with the blueprint given.
Receptionist
Salvation Army Social Services
12.2014 - 12.2015
- Providing Assistance to patients in need with Utilities/Food
- Helped with filing, scheduling, doing inbound and outbound calls
- Verified eligibility for Food Assistance
- Translated for Spanish speaking applicants.
Patient Service Representative
MedData
12.2015 - 12.2016
- Handling Medical Information with the Patient
- Resolving or clarifying issues with the Patient in regard to the patient's account.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Resolved billing inquiries and disputes in timely fashion.
- Entered patient demographic and insurance data into electronic medical record system.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Account Resolution Specialist
MedData
12.2016 - 03.2018
- Reviewing Patient Accounts to submit medical insurance, escalate disputes that the patient may have, and once an account has been answered/resolved have the account sent back to the call center to have the patient notified.
- Completed in-depth research to investigate claims and resolve problems.
- Documented all actions performed and interactions with customers.
- Assessed individual situations and developed effective and appropriate resolutions.
- Achieved performance goals on consistent basis.
- Processed payments and applied to customer balances.
Stage 1 Assembly
Concorde Inc
03.2017 - 12.2022
- Assembling Commercial and Military Batteries
- Programming and running the epoxy machine to fill battery lids with XYZ code
- Intercell burning joints of cells to form the battery.
- Helped with Training new employees on P1000 and their respective stations
Machine Operator
General Shale Brick
12.2022 - Current
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Maintained equipment in good working order by inspecting components and performing basic repairs.
Education
Diploma -
Jenison High School
Jenison, MI01.2013
Grandville High School
Grandville, MI01.2011
Skills
- Heavy Machinery Operation
- Computer Skills
- Attention to Detail
- Problem-solving abilities
- Adaptability
- Effective Communication
- Analytical Skills
- Reliability
- Adaptability and Flexibility
- Cybersecurity
Certification
Fortinet Certified Fundamentals Cybersecurity
Fortinet Certified Associate Cybersecurity
In process of obtaining COMPTIA A+ Certification
Hobbies
PC buiding
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Machine Operator
General Shale Brick
12.2022 - Current
Stage 1 Assembly
Concorde Inc
03.2017 - 12.2022
Account Resolution Specialist
MedData
12.2016 - 03.2018
Patient Service Representative
MedData
12.2015 - 12.2016
Receptionist
Salvation Army Social Services
12.2014 - 12.2015
CNC Operator
Gilmore Inc.
Diploma -
Jenison High School
Grandville High School
Fortinet Certified Fundamentals Cybersecurity
Fortinet Certified Associate Cybersecurity
In process of obtaining COMPTIA A+ Certification
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