Edwin Rivera
Lake Tapps ,WA
Summary
Friendly Counter Attendant with strong communication and customer service skills. Dedicated to quickly and thoroughly resolving questions and issues to delight of patrons. Thrives in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Counter Help/Kitchen Prep Cook
Panda Express
Auburn , WA
09.2023 - Current
- Greeted customers and provided excellent customer service.
- Assisted customers with product selections, ensuring their satisfaction.
- Operated cash register to process payments accurately and efficiently.
- Maintained cleanliness of store by stocking shelves, cleaning displays.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
Shift Lead
Coldstone Creamy
Puyallup, WA
01.2023 - Current
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
Substitute Teacher
Cascade Christian High School
Puyallup , WA
06.2022 - 02.2023
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Monitored student progress throughout the day.
Education
BBA - Buisness Management
Grand Canyon University
Phoenix, AZ06-2027
High School Diploma -
Cascade Christian
Puyallup, WA06-2023
Skills
- Greeting Customers
- Customer Service
- Customer Engagement
- Register Balancing
- outgoing
- Fast thinker
Affiliations
- workout
- Football
Timeline
Counter Help/Kitchen Prep Cook
Panda Express
09.2023 - Current
Shift Lead
Coldstone Creamy
01.2023 - Current
Substitute Teacher
Cascade Christian High School
06.2022 - 02.2023
BBA - Buisness Management
Grand Canyon University
High School Diploma -
Cascade Christian
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