Edwin Rivera
Corning,NY
Summary
Driven leader with strong problem-solving, teamwork and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant environment for staff. Knowledgeable in food safety and sanitation protocols. Detail-oriented, outgoing and versatile.
Overview
10
10
years of professional experience
Work History
Food and Beverage Manager
Radisson Hotel Group
04.2024 - 06.2024
- Overall manager of hotel restaurant
- Food and beverage manager.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Resolved customer complaints involving food or beverage quality and service.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Restaurant Manager
Atlas Steakhouse
02.2021 - 03.2023
- Overall restaurant operations
- Reconciled cash and credit card transactions to maintain accurate records.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Mentored and developed staff members for career advancement opportunities, leading to more skilled and motivated workforce.
- Filled in as server and bartender as needed, making craft cocktails and coffee drinks.
Restaurant Manager
Maloney and Porcelli
08.2019 - 01.2021
- Overall restaurant operations
Night Manager
Breezy Point Surf Club
05.2019 - 08.2019
- Overall club manager
Restaurant Manager
Atlas Steakhouse
08.2015 - 05.2019
- Overall restaurant operations
Night Manager
Breezy Point Surf Club
05.2015 - 09.2015
- Operations night manager
Restaurant Manager
The Picket Fence
03.2014 - 10.2014
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Skills
- Food and beverage operations
- Cost control
- Wine pairing
- Menu development
- Operations oversight
- Ordering supplies
- Beverage making
- Front of house management
- Training and onboarding
- Employee supervision
- Customer service
- Inventory management
- Safe food handling
- Operations management
- Event coordination
- Team leadership
- Monitoring food preparation
- Collaboration and teamwork
- Coaching and mentoring
- Scheduling staff
- Managing reservations and large parties
- Relationship building
- Health code compliance
- POS terminal operation
- Delegating assignments and tasks
- Calm and pleasant demeanor
- Quality assurance
- Food plating and presentation
- Money handling
- Customer retention
- Teamwork
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Repair work
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food and Beverage Manager
Radisson Hotel Group
04.2024 - 06.2024
Restaurant Manager
Atlas Steakhouse
02.2021 - 03.2023
Restaurant Manager
Maloney and Porcelli
08.2019 - 01.2021
Night Manager
Breezy Point Surf Club
05.2019 - 08.2019
Restaurant Manager
Atlas Steakhouse
08.2015 - 05.2019
Night Manager
Breezy Point Surf Club
05.2015 - 09.2015
Restaurant Manager
The Picket Fence
03.2014 - 10.2014
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