Edwin Rodriguez
Field Service Engineer
Rosharon,TX
Summary
United States Navy Veteran seeking to maintain a full-time Field Engineer position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Efficient at being a highly organized and dependable individual, as well as successful at managing multiple priorities with a positive and motivational attitude. Developed willingness to take on added responsibilities to meet team goals. Strengthened attributes and hardworking and passionate team player with strong organizational skills eager to secure an Applications Engineer position and ready to incorporate company values into achievable company team goals.
Overview
19
19
years of professional experience
Work History
Regional Field Service Engineer
Fluid Flow Products
Houston, Texas
02.2024 - Current
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
Breathing Air Equipment Manager
Total Safety
La Porte, Texas
08.2023 - 01.2024
- Ensured timely acquisition of new equipment, streamlining the procurement process.
- Monitored equipment and tool inventory to consistent replenishment in alignment with demand.
- Reduced downtime in operations by performing proactive maintenance on equipment.
- Maintained accurate records of equipment usage, enabling better planning and scheduling for future projects.
- Managed equipment budgets, resulting in cost-effective purchasing decisions and reduced overhead expenses.
- Increased organizational efficiency by multitasking to foster timely project completion.
Lead Field Services Engineer
Quincy Compressor
01.2023 - 08.2023
- Onsite lead for disassembly and reassembly of complex machinery to repair or replace worn and malfunctioning mechanical components by instructing new technicians on critical steps.
- Lead and coordinate initial job scope activity for new (GREEN) field technicians through Job Safety Analysis (JSA) and onsite too box meetings.
- Provide routine technical support to less experienced field technicians to assist with field troubleshoots and repairs to help maintain operational efficiencies of both mechanical and electrical systems throughout various customer sites.
- Help identify key changes to project status that could affect cost, completion dates and customer relationship.
- Daily promotion of positive customer support training experience once projects are completed.
Rotary Screw Technician
FS-Compression
05.2022 - 01.2023
- Coordinated and advised upper management to write and or revise maintenance procedures for general field maintenance.
- Managed field activities, such as: scheduled preventative maintenance and major overhauls.
- Liaised with internal departments (Planning & Service Management) to optimize productivity and efficiency.
- Followed established procedures for inspection of belts, drive motors and airends of rotary screw units for performance and maintenance.
- Demonstrated to customers proper methods of operating equipment after it had been properly installed and officially commissioned.
- Consistently coordinated and collaborated Sales Engineers to drive up sales, acquire new customers (proposals & quotes) while also maintaining existing customers via cold calls, courtesy visits, emails, and phone calls
Field Service Technician
Kaeser Compressors
01.2018 - 05.2022
- Discussed and recommended service options with customers by providing various maintenance plans.
- Reviewed aspects of jobs upon completion to alleviate equipment failure and prevent callbacks.
- Performed maintenance and services on compressed air systems of upstream/downstream air networks for customers in various facilities such as; Agricultural, Food Processing, Fabrication, Chemical Manufacturing and Pharmaceutical and forth.
- Responded to after-hours emergencies. Prepared all service orders, time sheets, and expense reports accurately, neatly and timely.
- Facilitated job site new equipment installation projects by continuously engaging with third party contractors (Plumbers, Electricians, Site Project Superintendents) and other mechanica trades to ensure complete installations of new equipment per customer specifications.
Hazmat Driver
Red Ball Oxygen, Inc
03.2015 - 01.2018
- Executed correct processes when delivering chemicals on highways, meeting Department of Transportation standards for every load.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Safe delivery and handling of pressurized, compressed and liquefied industrial and technical gas cylinders such as; oxygen, pure oxygen, argon, helium, nitrogen, carbon dioxide, and other industrial type specialty gases to various fabrication and chemical facilities.
Process Operator
Phillip Service Corporation
07.2014 - 03.2015
- Safely used various machinery and forklifts during chemical drumming operations.
- Modified controls to regulate temperature, pressure, feed, and flow of liquids and gases while monitoring outcomes and promoting successful processing.
- Communicated with supervisors and other personnel to review and discuss process changes.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Heavy Equipment Hauler
Mammoet USA
01.2013 - 07.2014
- Duties involved the erection of support equipment such as; hydraulic hoses, hydraulic power packs, assembling hydraulic transport trailers (Self Propelled Modular Transporters or SPMT's), hydraulic Dollies, Doublewide Trailers to support unique heavy lifting and engineered transport to various industrial locations such as capital constructions sites and various petrochemical facilities.
- Kept compliant with weight requirements, hazardous material transport and route planning.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
Lead Maintenance Technician
United States Navy, USN
09.2005 - 10.2012
- Experienced in the up keep, maintenance, monitoring and management of various shipboard auxiliary equipment (Generators, Small Boat Rescue Crafts, Pumps, Air Compressors).
- Experienced in the upkeep, monitoring of operational equipment to ensure equipment parameters are within established engineering and organizational standards per technical documentation procedures.
- Managed and maintained an Engineering Budget of $10 Million in critical component supplies for ( Critical Mechanical Parts and Departmental Supplies ) individual divisions within the Engineering Department.
- In addition, scheduled and requested outside contract work for difficult repair jobs, which involved managing and monitoring contractor engineering personal work activity to ensure project completions.
- Supervised technicians and assigned responsibilities.
- Implemented standard auxiliary equipment training and career development on weekly basis for 10 engine shop personnel which resulted in peak equipment performance and mitigation of equipment downtime throughout the vessel.
Education
No Degree - Industrial Maintenance Technology
Quincy Compressor Air Academy
Bay Minette, AL01.2023
No Degree - Mechanical Engineering Technology
Kaeser Factory Training School
Fredericksburg, VA01.2020
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC09.2010
Skills
- Customer Satisfaction and Retention
- OSHA Regulations
- Emergency Support
- Team Meetings
- Project Management
- Project Commissioning
- Client Needs Assessment
- Staff Coordination
- Diagnosis and Testing
- Troubleshooting
- Field Consulting
- Process Improvement
- Quality Assurance
- Strong Technical Acumen
- Site Visits
- Define Customer Needs
- Communication Skills
- Constructive Feedback
Languages
Spanish
Native or Bilingual
Timeline
Regional Field Service Engineer
Fluid Flow Products
02.2024 - Current
Breathing Air Equipment Manager
Total Safety
08.2023 - 01.2024
Lead Field Services Engineer
Quincy Compressor
01.2023 - 08.2023
Rotary Screw Technician
FS-Compression
05.2022 - 01.2023
Field Service Technician
Kaeser Compressors
01.2018 - 05.2022
Hazmat Driver
Red Ball Oxygen, Inc
03.2015 - 01.2018
Process Operator
Phillip Service Corporation
07.2014 - 03.2015
Heavy Equipment Hauler
Mammoet USA
01.2013 - 07.2014
Lead Maintenance Technician
United States Navy, USN
09.2005 - 10.2012
No Degree - Industrial Maintenance Technology
Quincy Compressor Air Academy
No Degree - Mechanical Engineering Technology
Kaeser Factory Training School
Bachelor of Science - Criminal Justice
Strayer University
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