Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edwin Rodriguez

Pasadena,TX

Summary

Dynamic Operations Supervisor with a proven track record at FedEx, enhancing team productivity through effective employee development and strategic planning. Skilled in operational efficiency and performance monitoring, I successfully reduced turnover by fostering a positive work environment while implementing continuous improvement initiatives. Strong leadership and relationship-building abilities drive results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Supervisor

FedEx
04.2016 - Current
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Improved operational efficiency by streamlining processes and implementing time-saving strategies.

Stocker

S&S Beverage
09.2007 - 02.2008
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Stocked designated items on shelves, end caps and displays.

Machine Operator

Kaoten Natie
02.2015 - 03.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
  • Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.

Order Picker

Oreilly Auto Pats
03.2011 - 09.2015
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
  • Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
  • Collaborated with team members to complete picking tasks quickly and efficiently.

Pipefitter Helper

Brand
01.2011 - 06.2011
  • Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
  • Improved pipefitting efficiency by assisting in the assembly, installation, and maintenance of piping systems.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Set sleeves or inserts to provide support for pipes.
  • Collaborated with experienced pipefitters to learn advanced techniques and improve personal skills in the field.
  • Enhanced safety measures by following proper procedures when handling hazardous materials during pipe installations.
  • Mounted brackets and hangers on walls and ceilings to hold pipes in place.
  • Streamlined workflow by maintaining a clean work environment and ensuring all tools were properly stored after use.
  • Demonstrated versatility in skill set by adapting to different types of pipe materials such as steel, plastic, copper, amongst others while assisting on various projects.
  • Ensured proper alignment of pipes through precise leveling and positioning during installation processes.

Electrician Helper

Timec
01.2010 - 04.2010
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.
  • Enhanced electrical system safety by assisting in the installation and maintenance of wiring, conduits, and fixtures.
  • Tested electrical systems and continuity of circuits in electrical wiring, equipment and fixtures using various testing devices.
  • Consistently followed safety procedures when operating power tools or handling hazardous materials, minimizing risk of injury among team members.
  • Increased productivity by promptly preparing necessary tools and equipment for each job, ensuring timely task execution.

Firewatch

Gulfcoast Gunite
09.2009 - 12.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Cashier

Kroger
08.2008 - 08.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Manager

Circuit City Stores
10.2007 - 08.2008
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.

Education

High School Diploma -

South Houston High School
South Houston, TX
06.2009

Skills

  • Operations management
  • Performance monitoring
  • Task delegation
  • Staff supervision
  • Safety oversight
  • Employee development
  • Warehouse operations
  • Production
  • Management
  • Quality assurance
  • Operational planning
  • Team Training
  • Employee engagement
  • Productivity management
  • Multitasking and organization
  • Team leadership
  • Employee supervision
  • Goal setting
  • Staff training
  • Relationship building
  • Workflow planning
  • Scheduling
  • Staff development and training
  • Documentation and recordkeeping
  • Leadership and change management
  • Motivational leadership
  • Strategic planning
  • Performance improvement
  • Phone and email etiquette
  • Schedule management

Certification

Switcher

Timeline

Operations Supervisor

FedEx
04.2016 - Current

Machine Operator

Kaoten Natie
02.2015 - 03.2016

Order Picker

Oreilly Auto Pats
03.2011 - 09.2015

Pipefitter Helper

Brand
01.2011 - 06.2011

Electrician Helper

Timec
01.2010 - 04.2010

Firewatch

Gulfcoast Gunite
09.2009 - 12.2009

Cashier

Kroger
08.2008 - 08.2009

Manager

Circuit City Stores
10.2007 - 08.2008

Stocker

S&S Beverage
09.2007 - 02.2008

High School Diploma -

South Houston High School

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Edwin Rodriguez