Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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EDWIN RUEDAS

Ripley,MS

Summary

I’m an experienced and results-driven Field Service Engineer with a strong foundation in HVAC, compressors, plumbing, and industrial mechanical systems—backed by specialized expertise in Variable Frequency Drives (VFDs), Programmable Logic Controllers (PLCs), and advanced control systems.

With over a decade of field experience supporting high-performance operations at companies like EVAPAR and SPATCO Energy Solutions, I’ve built a reputation for being the go-to problem solver—capable of diagnosing complex issues, executing precision repairs, and keeping mission-critical equipment running at peak efficiency.

My technical toolkit includes hands-on work with leading systems such as ABB, Allen-Bradley, and Siemens, as well as advanced fuel systems and petroleum technologies. I’m certified in fuel safety, hazardous materials handling (DOT & FAA compliant), and multiple OEM platforms, and I bring bilingual communication skills (English/Spanish) to the table for seamless team and client interactions.

Whether it’s installing, optimizing, or troubleshooting high-stakes systems, I approach every job with a commitment to safety, speed, and long-term reliability. I’m currently seeking opportunities with organizations that value technical excellence, field leadership, and a proactive mindset.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Field Service Engineer

EVAPAR
01.2022 - Current
  • Install, troubleshoot, and repair HVAC, compressor, mechanical, and plumbing systems.
  • Perform routine maintenance and inspections to ensure equipment efficiency.
  • Diagnose system failures and implement solutions to minimize downtime.
  • Read and interpret technical manuals, schematics, and blueprints.
  • Provide technical support and training to customers and junior technicians.
  • Maintain accurate service records and adhere to all safety regulations.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.
  • Collaborated with engineering teams during product development phases to provide valuable insights from a field service perspective.
  • Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
  • Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Checked safety practices and integrity of PPE.
  • Streamlined workflow processes, reducing downtime and increasing overall productivity in the field.
  • Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
  • Delivered comprehensive training sessions for clients, resulting in increased confidence in operating advanced equipment.
  • Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
  • Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions.
  • Managed inventory effectively, ensuring timely procurement of parts to avoid delays in servicing critical machinery.

Field Service Engineer

SPATCO Energy Solutions
07.2019 - Current
  • Diagnose and repair gasoline dispensing units (Gilbarco, Dresser Wayne, Gasboy, Bennett) and POS systems (Verifone, Gilbarco, NCR).
  • Install, program, and test new petroleum equipment.
  • Perform scheduled maintenance and emergency repairs on fueling systems.
  • Troubleshoot electrical and mechanical issues, ensuring compliance with industry standards.
  • Communicate technical information to customers in an easy-to-understand manner.
  • Performed onsite installation, modification and maintenance of systems and equipment.
  • Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
  • Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
  • Led efforts in maintaining accurate documentation pertaining to equipment history records, warranty claims, and service reports.

Aviation Fueling Service Technician

Rebel Services
07.2016 - 02.2018
  • Installed, serviced, and repaired aviation fueling systems across the South.
  • Conducted inspections, troubleshooting, and documentation of findings.
  • Reconditioned or repaired fueling equipment for optimal performance.
  • Provided customer training on equipment operation and maintenance.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

General Studies -

Itawamba Community College
01.2012

Mechanical -

Universal Technical Institute
01.2011

Skills

  • HVAC
  • Compressors
  • Power tools
  • Equipment repair
  • Troubleshooting
  • SAP
  • MS Office
  • QuickBooks
  • Computer Networking
  • Installation
  • Preventive maintenance
  • Diagnostics
  • Technical support
  • Remote support
  • Troubleshooting and repair
  • On-site support
  • Equipment installation
  • Service documentation
  • System diagnostics
  • Field operations management
  • Customer service management
  • Project management
  • Mechanical troubleshooting
  • Performance testing
  • Equipment installation and repair
  • Preventive Maintenance
  • Schematic reading
  • Software installation
  • Hardware installation
  • Coordinating projects
  • Network maintenance
  • Technical acumen
  • Supplier relations
  • Instrumentation calibration
  • Customer service
  • Control systems
  • Safety planning
  • Safety meetings
  • Inventory management
  • Customer management
  • Network configuration
  • Work order management
  • Managing projects
  • Systems analysis
  • Preparing work orders
  • Mechanical engineering
  • Team direction
  • Equipment testing
  • Service contracts
  • Recordkeeping requirements
  • Electrical engineering
  • Equipment calibration
  • Documentation
  • Worksite supervision
  • Testing and diagnostics
  • Hands-on diagnostics
  • Engineering operational functions
  • PLC programming
  • Electronic engineer technology
  • Safety and compliance
  • Following safety practices
  • Equipment troubleshooting
  • Diagnostics and troubleshooting
  • System repairs
  • Component repairs
  • Customer relations
  • Fleet maintenance

Accomplishments

  • Resolved product issue through consumer testing.

Certification

  • Shell Aviation ACE-GA / Eastern Aviation Fuels Operational & Technical Training
  • FAR 139.321 Fuel Safety Supervisor Training (FAA Certified)
  • IATA Dangerous Goods & 49 CFR Hazmat Regulations
  • FuelMaster ASR Certification (Valid through 10/24)
  • Site Controller VASC (Verifone Authorized Technician)
  • DFS ASO (Wayne DFS Authorized Representative)

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Field Service Engineer

EVAPAR
01.2022 - Current

Field Service Engineer

SPATCO Energy Solutions
07.2019 - Current

Aviation Fueling Service Technician

Rebel Services
07.2016 - 02.2018

Mechanical -

Universal Technical Institute

General Studies -

Itawamba Community College

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EDWIN RUEDAS