EDWIN SANABRIA
Marrero,LA
Summary
Automotive Sales and Management Professional experienced in leading sales-floor operations and enhancing showroom performance. Achieved improved team productivity through effective coaching and coordination among sales consultants and finance teams, while maintaining high service standards. Focused on resolving customer concerns and driving deal progression to deliver exceptional customer experiences.
Overview
11
11
years of professional experience
Work History
Floor Manager
Group 1 Auto
Marrero, LA
03.2024 - Current
- Direct sales-floor operations, balancing customer traffic and staff coverage for consistent showroom performance.
- Led sales team, monitoring performance and productivity to achieve daily goals.
- Coordinate sales consultants, managers, and finance teams to streamline deal progression and customer handoffs.
- Train and coach new team members on sales processes, floor procedures, and customer engagement expectations.
- Monitored customer interactions to ensure timely follow-up and compliance with dealership service standards.
- Resolve escalated customer concerns through prompt communication and practical solutions.
- Review inventory availability and vehicle presentation to support effective merchandising and sales opportunities.
- Oversaw inventory management processes to ensure accurate stock levels. and stock levels while supporting accurate vehicle availability.
- Assisted customers by assessing needs, answering questions, and recommending suitable vehicles.
Salesperson
Group 1 Automotive
Marrero, LA
08.2020 - 05.2024
- Developed customer relationships by identifying vehicle needs and recommending suitable inventory, enhancing customer satisfaction and loyalty.
- Conducted test drives and presented feature comparisons, empowering customers to make informed purchase decisions and facilitating successful sales.
- Conducted test drives and presented feature comparisons to support informed purchase decisions.
- Managed CRM records, follow-ups, and lead tracking to maintain a consistent pipeline activity.
Manager
Super Mercado Las Acacias
New Orleans, LA
02.2016 - 06.2020
- Managed daily store operations, ensuring timely order receipt, accurate payroll processing, effective inventory management, and high-quality customer service.
- Supervised employees, delegated responsibilities, and maintained operational efficiency through structured workflows.
- Served Spanish-speaking customers, facilitating communication and enhancing service experience in both English and Spanish.
Education
High School Diploma -
Riverdale High School
Harahan, LASome College (No Degree) - Business
Delgado Community College
New Orleans, LASkills
- Sales
- Automotive Sales
- CRM management
- Inventory Management
- Merchandising
- Management
- Team Leadership
- Negotiation
- Customer Relations
- Scheduling
- Problem Solving
- Bilingual communication
LANGUAGES
English, Native / Bilingual, Spanish, Native / Bilingual
Timeline
Floor Manager
Group 1 Auto
03.2024 - Current
Salesperson
Group 1 Automotive
08.2020 - 05.2024
Manager
Super Mercado Las Acacias
02.2016 - 06.2020
High School Diploma -
Riverdale High School
Some College (No Degree) - Business
Delgado Community College