Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Edwin Thoms

Edwin Thoms

Agile Business, Digital Innovation And Transformation
Fredericksburg,VA

Summary

Success-driven, visionary, and highly committed professional equipped with a broad background in Digital Innovation and Agile Transformational Leadership within federal and commercial organizations; expertise in delivering complex user-centered solutions leading teams in Artificial Intelligence, Machine Learning, Robotic Process Automation (RPA), Cloud Computing and Infrastructure, Software Development, Application/Network Performance Monitoring across the IT Enterprise. Expert planning and setting long-term strategic plans, optimizing organizational efficiency, reducing cost, and surpassing business objectives. Recognized for excellent leadership capabilities in establishing high-performing and cross-functional teams and maximizing human and financial resources.

Product Delivery: A Servant Leader and Agile professional, empowering team members and delivering business transformation. Increase customer engagement through Agile Transformation across the business practice. Improve operating performance and lead in digital innovation, cybersecurity, and data management. Sustain organizational change and operational excellence.

Overview

18
18
years of professional experience
7
7
years of post-secondary education
9
9
Certifications

Work History

Sr. Operations Director II

NCI Information Systems, Inc.
Reston, VA
05.2021 - Current
  • Leadership: Sr. Director guiding evolution of digital technology portfolio across large program, developing new strategies for adoption of technologies, and implementing new software and platforms, and providing direction to evolve digital processes and governance.
  • Innovative: Digital Innovation and Transformation leader for DIGIT contract supporting GSA IT delivering Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and Data Analytics within Agile/DevSecOps practices.

Key Project and Performance Highlights

  • Primary Point of Contact (PoC) and Business Unit Lead for AI/ML, RPA and DevSecOps engineering managing multi-disciplinary teams and measure performance through identified KPI metrics to optimize and drive innovation at speed using agile frameworks.
  • Experienced Scaled Agile Framework Program Consultant (SPC) managing product deliverables, roadmaps, identifying and planning strategies to deliver customer value, and maintain quality.
  • Deliver Robotic Process Automation products using DevSecOps framework to enable federal agency to streamline intake processes through account requests with ServiceNow and custom-coded AI/ML solutions.
  • Identify and translate customer ideas and requirements into actionable innovation opportunities and proactively identify, analyze, and lead new technology, modernization efforts and processes implementation.
  • Facilitating and successfully implementing digital innovation and transformational changes at scale within large federal organizations.
  • Create strategy, design, development, and deployment of Information Assurance (IA) and over 26 RPA technology-enabled solutions to help streamline organizational requirements and processes.
  • Translating business requirements into well-architected solutions, improving quality and efficiencies throughout various system lifecycle.
  • Supervising staff of technical resources as Portfolio Lead identifying and addressing technical issues and delivering business processes.
  • Prepare Solution Design Documents and develop framework for automation processes and champion corporate initiatives.
  • Ensure product/solution architecture and ongoing Application Architecture are scalable and extensible.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed, trained and motivated personnel to continuously improve knowledge and abilities in Agile and DevSecOps frameworks, AI/ML, Advanced Data Analytics, and Cloud Computing fields.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Interacted well with customers to build connections and nurture relationships.

Program Director/Deputy Program Manager

ManTech International Corporation
Bethesda, MARYLAND
10.2018 - 05.2021
  • Leadership: Program Director/Deputy Program Manager supported the $200M (FFP/T&M) DHS contract to provide USCIS OIT with innovations for increased efficiency and security, higher quality services/products, and lower costs. Responsible for acquiring follow-on business (RFP/RFI responses) and vendor support associated with assigned programs and for supporting new business development by leading proposals, or through program/project managers. Ensure cross-function Cloud, Network, Firewall, and Performance Monitoring teams for the enterprise.
  • Innovative: Transformed service delivery model across DevSecOps infrastructure pipeline and managed migration of applications from on-premises data centers to AWS public Cloud. Establish a shared vision of transparency, cooperation, and just-in-time deliverables by leading business transformation efforts using adaptive Agile approach for DevSecOps Team(s) to include Scrum, Kanban, and incorporating LEAN quality principles.

Key Project and Performance Highlights

  • Professionally communicate plans, schedules, risk and analysis, documentation, and corrective action plans continuing development of technology across the enterprise, developed policy documentation, technology recommendations, and oversight of technology solutions.
  • Ensured stability of all associated infrastructure, platform architecture, and automation scripting tools. Maintained domain-driven design of immigration and benefits processing systems; used feature-driven delivery with Agile Business Transformation processes to decouple monolithic applications to microservices in containerized environments. Identified customer needs/priorities and coordinated innovative technical solutions across multiple programs (Program Management–Technical Delivery, DevSecOps Cloud, Network Engineering, Firewall Engineering, and Performance Analysis and Monitoring) and across multiple cross-functional teams, removing legacy silos.
  • Responsible for creating strategic partnership with client and ensuring daily communications with multiple Federal leaders (GS-14, GS-15 and SES) are transparent and delivering on organizational priorities.
  • Directs and supervises all support resources, local and remote, for performance of project assignments and activities across the enterprise; Supervise staff recommending career enablement plans, coaching, disciplining, and terminations following corporate guidelines.
  • Responsible for providing technical and management response for Request for Information (RFI) and Request for Proposal (RFP) inquiries from federal agencies and ManTech ranging from Cybersecurity, Federal and Civilian contract proposals to include Cloud Computing, Network Operations and Engineering, Performance Monitoring, software development, and LEAN-Agile.
  • Deliver corporate responses to RFQ, RFP, and RFI providing Solution Architecture diagrams, technical solutions, and custom knowledge areas, as well as delivering reports and updates to Executive Vice President and Director level management.
  • Collaborate with corporate senior leadership, solution architects, and business development team on activities for business development pipeline, capture strategies, and writing proposals.
  • Developed DevSecOps Cloud Team on contract from ground up, laying out framework and defining roles.
  • Provided ongoing direction and leadership for program operations.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Oversaw team of 20 to 30 personnel focused on Networking, Cloud, Operations, and Security.
  • Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
  • Identified risks and developed mitigation plans.
  • Monitored programming schedules, conformance to guidelines and quality.

Sr. Project Manager

ManTech International Corporation
Bethesda, MARYLAND
08.2017 - 10.2018
  • Leadership: Sr. Project Manager for theSupport Platform Engineering and DevSecOps Services (SPEDI) program. Platform and Cloud Integration Services Team delivering to US Customs and Immigration Services (USCIS) integrated OpenShift Container Platform (OCP), stable CI/CD AWS Cloud Pipeline and Build Tools (Jenkins, Chef/Ansible, Nexus), cost reduction in AWS Cloud, and increasing innovation for Infrastructure as Code (IaC).
  • Innovative: Led enterprise transformation program and drove strategic solutions. Supported AWS public Cloud infrastructure, delivered/managed orchestration tools, and integrated RedHat OpenShift Container Platform (OCP) environment. Delivered stable Continuous Integration and Continuous Delivery (CI/CD) AWS Cloud Pipeline and Build Tools (Jenkins, Chef/Ansible, Nexus), cost reduction.

Key Project and Performance Highlights

  • Successfully led the enterprise transformation program and DevSecOps/Cloud team driving strategic solutions.
  • Led team of 30+ Senior Consultants providing strategic advisory and management of Platform and Cloud Computing program goals supporting part of the $200 million contract over three years.
  • Coached and Trained Teams on Agile, Scrum, and Kanban solutions for working through Projects, i.e., Backlog estimation and Review, Iteration Planning, and all areas of Agile process driving functional results and change for the organization.
  • Provide risk analysis and mitigation plans for Cloud Compute and Enterprise support.
  • Facilitate requirements gathering, planning, delivering, and reporting on a continuous basis to all levels of leadership.
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.

Program Manager

InfoZen, LLC, A Subsidiary Of ManTech
Washington, DC
08.2016 - 08.2017
  • Leadership: Program Manager for USCIS OIT's Transformation Integration and Configuration Services (TICS I) DevSecOps and Cloud Computing team delivering to the ELIS2 program Zero Downtime Deployments (ZDD), stable CI/CD AWS Cloud Pipeline, integrated RedHat OpenShift Container Platform (OCP), cost reduction in AWS Cloud, and increasing innovation for Infrastructure as Code (IaC). Direct customer interface for InfoZen.
  • Innovative: Established a shared vision of transparency, cooperation, and just-in-time deliverables by leading business transformation efforts using Agile Life-Cycle for DevSecOps Team to meet client goals.

Key Project and Performance Highlights

  • Program Manager for ELIS2 DevSecOps Team for US Dept. of Homeland Security contract using industry agile best practices and AWS Cloud tools supporting across the CI/CD Pipeline.
  • Led team of 20+ Senior Consultants providing strategic support and program management for the $15+ million revenue over three-year contract period; Successful improved Contractor Performance Assessment Reporting System (CPARS) evaluation scores; Lead internal team program to guide towards 80% AWS/Azure/Security+ certified which the client has since required of all futures TICS contract providers; High retention rate of talented engineers.
  • Demonstrated ability to both lead and manage time/budget (98% utilization), project planning and estimation, people and team building within the Project Schedule.
  • Coached and Trained Teams on Agile, Scrum, and Kanban ways of working through Projects, i.e., Backlog estimation and Review, Sprint Planning, and all areas of the Agile process. Conducted multiple release planning, sprint planning, and product backlog grooming Meetings, as well as mentor team members and champion Agile processes to the federal client.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
  • Researched industry best practices in support of training development and program content.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Devised creative solutions to critical customer and user needs.
  • Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
  • Established milestones and objectives based on input from functional areas and stakeholders.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Built teams to address project goals and objectives for multiple projects.

Sr. Project Manager /Agile Scrum Master

INTEGRITYOne Partners, Inc.
Washington, DC
01.2016 - 07.2016
  • Leadership: Sr. Project Manager for the Web Service Unit (WSU) Development Team in Agile Methodologies to create visibility into DEV team day-to-day activities for continuous delivery. Provides Agile Coaching in developing and grooming the Product Backlog, Sprint Planning, and repeatable processes to guide design direction in transitioning to long-term technology initiatives.
  • Innovative: Established a shared vision of transparency, cooperation, and just-in-time deliverables by leading the business transformation efforts using Agile SDLC for the development team to meet client goals.


Key Project and Performance Highlights

  • Project Manager for the software development team for the U.S. Dept. of Justice contract using industry agile best practices and tools throughout the full software development life cycle (SDLC) supporting across the SharePoint Server farms.
  • Demonstrated ability to both lead and manage time, project planning and estimation, people and team building within the Project Schedule.
  • Served as the enterprise-level Agile Coach to guide the client through agile business processes and provide continuous delivery of Web Applications in MS SharePoint.
  • Coached and Trained Teams on Agile/Scrum, and LEAN ways of working through Projects, i.e., User Stories estimation, Product Backlog Review, Sprint Planning, and all areas of the Agile process. Conducted multiple Release Planning, Sprint Planning, and Product Backlog Grooming Meetings, as well as mentor team members and champion Agile processes to the federal client.
  • Prepare and facilitate daily scrum meetings, sprint planning, sprint review, sprint retrospective meetings, and backlog grooming.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Developed and initiated projects, managed costs and monitored performance.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Led project teams through design, construction and launch process.

Deputy Site Lead/SharePoint Practice Lead

ActioNet, Inc.
Rosslyn, VA
08.2009 - 01.2016
  • Leadership: Agile Coach for the DS SharePoint Team in Agile Methodologies to create visibility into the development team's day-to-day activities for continuous delivery. Responsibilities include developing the Product Backlog, Sprint Planning, and repeatable processes to guide design direction in transitioning to long-term technology initiatives.
  • Innovative: Established a shared vision of transparency, cooperation, and just-in-time deliverables by leading in the transition from Waterfall SDLC to Agile SDLC for the software application development team. Demonstrated ability to both lead and manage time, project planning and estimation, people, and team building.


Key Project and Performance Highlights

  • Project Team Lead for software development team for the Bureau of Diplomatic Security Service using industry agile best practices and tools throughout the full software development life cycle (SDLC) supporting forty-two (42) SharePoint Site Collections and eight thousand (8000) users worldwide.
  • Maintain DS SharePoint Team project schedules, task boards, and timesheets for 10 SMEs. Successfully coordinated SharePoint 2010 migration on a closed secure network.
  • Collaboratively worked with Quality Assurance Director to create the standard Agile SDLC and CMMI documentation.
  • Successfully contributed to the technical requirements for web application development and Agile content for contract proposals and reviewed documentation for business development and awards.
  • Served as SharePoint Enterprise-level Agile Coach to guide the client through agile business processes and provide continuous delivery of SharePoint applications and coordination with DoS IRM organization.
  • Worked with personnel and managers to meet strict timelines.

Sr Web Application Developer

Applied Information Sciences, Inc.
Rosslyn, VA
10.2003 - 07.2009
  • Leadership: As Sr. Web Application Developer, delivered technical improved user experience through incorporating modern web technical web solutions, guiding advancement of coding standards, and increased usability standards.
  • Innovative: Modernizing web application use of databases, content management platforms, and Section 508 compliance for online content. Deployed design solutions to incorporate Section 508 Compliance and CSS Design Standards, developed original graphics, style guides, user experience documentation, and visual aids while implementing OUSD(P) content transition from legacy systems to online Content Management Platforms.

Key Project and Performance Highlights

  • Lead tasks for project development, including web modernization, user interface development, portal data migration, creative graphical design, video streaming, content management, database integration, and interactive presentations.
    Lead team in migration of data from legacy UNIX and SharePoint 2003 systems to SharePoint 2007 and lead tasks for production requirement gathering, prototype development, navigation, site architecture, and design concepts to completion.
  • Utilized extensive knowledge of Section 508 Compliance requirements for government organizations, resulting in theability to test functionality, analyze best functional solution to interactive media and usability of web services.
    Work in collaboration with OUSD(P) customer base to communicate design concepts and translate web and application requirements easily understandable.
    Created SharePoint master pages and gained an understanding of SharePoint Web Parts. Designs and constructs web pages/sites, including incorporating graphic user interface (GUI) features and other techniques.
  • Utilized Web 2.0 techniques to enhance functionality of SharePoint sites and Content Management Systems in a rapidly changing environment.
    Provided web services to clients where responsibilities included collecting and analyzing customer web requirements, creating functionality concepts, designing, developing, and deploying websites to be used on classified and unclassified networks.
  • Created wireframe diagrams, CSS, and concept artwork and design for each page on websites.
  • Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
  • Conducted unit testing to deliver optimal browser functionality.
  • Created powerful Content Management Systems to serve as interface for client.

Education

Master of Arts - Computer Graphics Design

Rochester Institute of Technology
Rochester, NY
09.2001 - 06.2004

Bachelor of Science - Digital Multimedia

Andrews University
Berrien Springs, MI
09.1996 - 12.2000

Skills

Coaching and mentoring

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Certification

Project Management Professional (PMP), 2982950

Timeline

Sr. Operations Director II

NCI Information Systems, Inc.
05.2021 - Current

Program Director/Deputy Program Manager

ManTech International Corporation
10.2018 - 05.2021

Sr. Project Manager

ManTech International Corporation
08.2017 - 10.2018

Program Manager

InfoZen, LLC, A Subsidiary Of ManTech
08.2016 - 08.2017

Sr. Project Manager /Agile Scrum Master

INTEGRITYOne Partners, Inc.
01.2016 - 07.2016

Deputy Site Lead/SharePoint Practice Lead

ActioNet, Inc.
08.2009 - 01.2016

Sr Web Application Developer

Applied Information Sciences, Inc.
10.2003 - 07.2009

Master of Arts - Computer Graphics Design

Rochester Institute of Technology
09.2001 - 06.2004

Bachelor of Science - Digital Multimedia

Andrews University
09.1996 - 12.2000

Project Management Professional (PMP), 2982950

SAFe® 5.0 Program Consultant, 94066917-4550

Certified Scrum Professional – Scrum Master (CSP-SM); CSP-PO, CSM, CSPO 000166080

Scrum Foundations Educator – Scrum Alliance, 000166080

ITIL 4 Foundation Certification in ITSM, GR671163250ET

AWS Certified Cloud Practitioner – AWS, Z5DP2Y9J2JFEQWG8

PMI Agile Certified Practitioner (PMI-ACP), 1952731

ICAgile Certified Professional (ICP), ICAgile

AWS Solutions Training for Partners: Big Data and Analytics, AWS

Edwin ThomsAgile Business, Digital Innovation And Transformation