Edwin Valerio
Miami
Summary
Accomplished Payroll Administrator with expertise in ADP Workforce Now, previously at La Cueva Del Pirata LLC. Excel in stakeholder communication and compliance management, ensuring payroll accuracy and efficiency. Successfully supported payroll system transitions, enhancing cost-reduction initiatives. Bilingual communicator adept at resolving payroll issues and maintaining confidentiality. Dependable and adaptable professional committed to process improvement.
Overview
19
19
years of professional experience
Work History
Payroll Administrator
La Cueva Del Pirata LLC.
Key Largo
01.2025 - Current
- Managed end-to-end payroll processing for high-turnover restaurant operations.
- Ensured payroll accuracy across ADP Workforce Now, Toast, and Sling platforms.
- Reconciled scheduled vs. worked hours, identified and corrected discrepancies prior to payroll submission.
- Administered new hire onboarding, terminations, and E-Verify compliance.
- Maintained employee records in accordance with wage, tax, and labor requirements.
- Supported management during payroll system transitions and cost-reduction initiatives.
- Served as point of contact for payroll issues, corrections, and employee inquiries.
Licensed Life & Health Insurance Agent (Independent)
Independent Employer
01.2007 - Current
- Guided clients through Medicare Advantage and ACA plan selection.
- Ensured compliance with CMS guidelines and carrier requirements.
- Focused on long-term suitability and retention, not one-time sales.
- Built trust with diverse populations through clear, bilingual communication.
- Advised clients on selecting appropriate health insurance plans.
- Educated clients about coverage options and benefits available.
- Assisted with policy renewals and changes for existing clients.
- Conducted needs assessments to tailor insurance solutions for clients.
- Processed applications and ensured compliance with regulations.
- Maintained up-to-date knowledge of industry trends and policies.
- Collaborated with underwriters to evaluate client eligibility for coverage.
- Managed client inquiries and resolved issues regarding policy details.
- Explained complex healthcare concepts to customers in an easy-to-understand way.
- Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
- Responded timely to inquiries from customers via phone, email, or chat support systems.
- Reviewed applications for accuracy before submitting them for processing.
- Participated in weekly training sessions to improve product knowledge and enhance company growth.
- Verified eligibility criteria prior to enrolling a customer into a plan.
- Tracked policy renewals and expiration dates in order to manage timely notifications.
- Calculated premiums and established payment methods.
- Maintained detailed records of all client interactions and updated customer information as necessary.
Operations Manager
Jasmet Services Inc.
Miami
03.2017 - 12.2024
- Assisted in recruiting and training new employees and licensed insurance agents.
- Oversee compliance across departments.
- Yearly training and certifications required by the Centers of Medicare Services (CMS).
- Organized and conducted several seminars for Medicare beneficiaries to educate and update them regarding available Insurance benefit options.
- Payroll Administration with ADP Run and later to ADP Workforce Now.
Life Insurance License Pre Licensing Class Instructor
National Benefits Life
02.2012 - 02.2017
- Teach, Prepared, Examined and Qualify students for the New York State department of insurance pre licensing requirements for aspiring life insurance agents.
Education
Certification - AHIP
American Health Insurance Professionals
Washington, DC09-2025
Life & Health Insurance License -
Kaplan Business School
Ft. Lauderdale Florida01-2011
High School Diploma -
Colegio Cardenal Beras
Santiago, Dominican RepublicSkills
- Payroll Administration
- ADP Workforce Now
- Toast Payroll & POS
- Sling Scheduling
- Time & Attendance Reconciliation
- Tip Pooling
- Tip Credit
- Overtime Compliance
- Wage Compliance
- New Hire Processing
- Termination Processing
- E-Verify Administration
- Employee File Management
- Payroll Audits
- Data Validation
- Process Improvement
- Stakeholder Communication
- Bilingual Communication
- Customer service
- Compliance management
- Health insurance guidance
- Onboarding processes
- Maintaining employee records
- New hire processing
- Employee onboarding
- HR support
- Reviewing timesheets
- Wage verification
- Payroll software proficiency
- Garnishments handling
- Confidentiality assurance
- Resolving payroll problems
- Reporting and documentation
- Direct deposit setup
- Payroll processing
- Overtime calculation
- Record maintenance
- Payroll adjustments
- Data review
- Resolving discrepancies
- Dependable and adaptable
- I-9 documentation
- Teamwork
References
Upon request
Communication Skills
English, Spanish, Clear, professional verbal and written communication with management, employees, and vendors. Experienced explaining payroll and compliance issues in practical terms.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Payroll Administrator
La Cueva Del Pirata LLC.
01.2025 - Current
Operations Manager
Jasmet Services Inc.
03.2017 - 12.2024
Life Insurance License Pre Licensing Class Instructor
National Benefits Life
02.2012 - 02.2017
Licensed Life & Health Insurance Agent (Independent)
Independent Employer
01.2007 - Current
Certification - AHIP
American Health Insurance Professionals
Life & Health Insurance License -
Kaplan Business School
High School Diploma -
Colegio Cardenal Beras