Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Interests
Timeline
Generic

Edwin Yan

Las Vegas,NV

Summary

Enhanced customer experiences at Albertsons, adept in POS System Operation and proficient in interpersonal relations. Ability to improve workplace efficiency and customer satisfaction, with a commitment to professionalism and reliable service. Achieved significant customer trust through persuasive communication and meticulous attention to detail.

Overview

Work History

Front End Courtesy Clerk

Albertsons Grocery Store
11.2021 - 05.2022
  • Returned unwanted items to correct store locations and restocked shelves.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Collected more than 100 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Helped customers take merchandise out of the store and loaded items into vehicles.
  • Greeted over a 100 customers daily while conversing and assisting them with their requests
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Successful completing assigned tasks in a fast-paced environment

Cafe Server

Kang Thai
  • Operated a cash register to process cash, credit and debit transactions. Knowledge of how to use a POS system.
  • Occasionally prepped and stored food in storage areas and designated containers to prevent cross-contamination and spoilage.
  • Served customers by preparing food trays for consumption and packaging up takeout orders.
  • Created Thai teas and Shakes for customers.

Volunteer

Three Square Food Bank
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

University of Nevada - Las Vegas
Las Vegas, NV
05.2026

Skills

  • Merchandising understanding
  • Store maintenance
  • Interpersonal Relations
  • Workplace Safety
  • POS System Operation
  • Food presentation
  • Menu Memorization
  • Cross-selling abilities
  • Time management abilities
  • Reliable and Responsible
  • Professionalism

Additional Information

Capable of learning foreign materials and applying it

Ability to follow instructions while working with others or independently

Proficient in Microsoft Excel, PowerPoint, Google Slide, Canvas, and Docs

Languages

English
Native or Bilingual
Chinese (Cantonese)
Limited Working
Chinese (Mandarin)
Limited Working

Interests

Interested in gaining hands on experience

Interested in new technologies and software

Interested in learning new things

Timeline

Front End Courtesy Clerk

Albertsons Grocery Store
11.2021 - 05.2022

Cafe Server

Kang Thai

Volunteer

Three Square Food Bank

High School Diploma -

University of Nevada - Las Vegas
Edwin Yan