Edwina Gaines
Houston,TX
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
CBF Partners, LLC
05.2012 - Current
- Monitors time and labor collection and maintains travel budget spreadsheet
- Participants in safety walk-thoughts and reports unsafe findings
- Synchronizes the office moves and archives office records per government regulations.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized office events such as holiday parties and team-building activities, promoting a positive company culture and boosting employee morale.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Secretary III
REDE Critique, Inc
07.2007 - 05.2012
- Mentored new onboarding secretaries and help them acclimate to program
- Monitored the supervisors’ calendars, scheduled meetings and conferences rooms
- Greeted high-leveled guests and answered multiply telephones lines
- Reviewed incoming publications, regulations and directives and took action accordingly
- Planned and implemented Safety & Health Day activities for program
- Supported weekly staff meetings using WebEx and Wiki portals
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Secretary II
REDE Critique, Inc
05.2004 - 01.2007
- Managed eight executives calendars
- Disseminated pertinent information to the office staff and also division offices
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Scheduled appointments and conducted follow-up calls.
- Managed a large volume of domestic and international travel with ease
- Improved document processing times by implementing digital archiving systems and reducing paper waste.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Answered multi-line phone system and enthusiastically greeted callers.
- Created and updated records and files to maintain document compliance.
Education
Some College (No Degree) - Business Administration
Tarrant County College District
Fort Worth, TXSkills
- Letter Preparation
- Workflow Optimization
- Calendar Management
- Filing
- Microsoft Office Suite
- Travel Coordination
- Document Control
- Spreadsheet Management
- Information Security
awards
- On the Spot Award 2009 & 2014
- Peer Award 2011
- Space Flight Awareness 2010
References
References available upon request.
Timeline
Administrative Assistant
CBF Partners, LLC
05.2012 - Current
Secretary III
REDE Critique, Inc
07.2007 - 05.2012
Secretary II
REDE Critique, Inc
05.2004 - 01.2007
Some College (No Degree) - Business Administration
Tarrant County College District
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