Edwina Huebner
Cheyenne,WY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Health Program Manager
Wyoming Department Of Health
02.2023 - Current
- Manage Wyoming Home Services state grant Providers (23) and the National Caregiver Family Support Providers (18) federal grant.
- Conducted regular reviews of program deliverables, ensuring timely completion of milestones and alignment with overarching goals.
- Evaluated program data to identify areas for improvement, driving continuous quality enhancement across all initiatives.
- Trained Wyoming Home Services & Caregiver staff members in best practices for program implementation, contributing to a highly skilled team dynamic.
- Coordinated events promoting public awareness of the Wyoming Home Services & Caregiver programs resulting in heightened engagement from the community.
- Collaborated among team members and stakeholders to facilitate information sharing and drive collective action on key issues.
- Streamlined program operations for increased efficiency through meticulous evaluation of processes and procedures.
- Wrote and revised Wyoming Home Services & Caregiver program policy handbooks as needed.
- Established and maintained effective communication with Providers, Providers employees and community organization to promote effective Wyoming Home Services and Caregiver policy.
- When grants for Wyoming Home Services and Caregiver are received yearly, worked with Manager and Fiscal Manager for allocation of grant funding for each county based on population size.
- Through Provider invoicing, reviewed invoices, profit and loss statements for correct payments from grant. Initiated payments, tracked payments and provided any support for the Providers to ensure proper grant management.
Disability Determination Specialist
Department of Workforce Services
07.2020 - 02.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with team members and Management to achieve monthly claim processing goals and work within the special exam budget.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Gathered, organized and input medical information into digital database.
- Reviewed medical records to determine disability claims for the public.
- Presented to team members as requested by Management on different medical topics to enhance educational learning of team.
Education
Bachelor of Science - Communication Disorders
Utah State University
Logan, UT05-2020
Bachelor of Science - Business Administration With A Minor Management
Union College
Barbourville, KY05.2004
Skills
- Strong organizational skills
- Strong customer service skills
- Data entry proficiency
- Documentation
- Able to work collaboratively with team members and community partners
Timeline
Health Program Manager
Wyoming Department Of Health
02.2023 - Current
Disability Determination Specialist
Department of Workforce Services
07.2020 - 02.2023
Bachelor of Science - Business Administration With A Minor Management
Union College
Bachelor of Science - Communication Disorders
Utah State University
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