Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Fellow
Wisco Project Team
Milwaukee, WI
10.2024 - Current
Collaborated with team members to maximize productivity and efficiency.
Provided assistance to voters with questions about their voting rights and procedures.
Maintained a secure environment during election day activities.
Attended mandatory training sessions on proper voting procedures and protocol.
Maintained positive working relationship with fellow staff and management.
Assisted organizational efforts by filing, entering data and answering phones.
Security Officer
Goodwill Industries
Milwaukee, WI
03.2024 - 07.2024
Monitored surveillance cameras and responded to suspicious activity.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Investigated all reported incidents of theft or vandalism on premises.
Observed patrons and customers to quickly address security situations.
Participated in training sessions to stay up to date on current security trends and best practices.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Addressed problems quickly and reported clear information while working under minimal supervision.
Recovery Support Navigator
WCS
Milwaukee, WI
03.2023 - 08.2023
Developed individualized service plans for clients based on their needs, preferences, and goals.
Facilitated client referrals to community agencies or other organizations as needed.
Maintained accurate records of client interactions in accordance with agency policies and procedures.
Assisted in developing strategies to address barriers that impede a client's progress towards achieving self-sufficiency goals.
Collaborated with other professionals such as social workers, case managers, medical staff. to coordinate care for clients.
Provided crisis intervention support when needed by utilizing de-escalation techniques and providing emotional support.
Participated in team meetings to discuss complex cases and review treatment plans.
Education
CNA/CBRF Certification - Health Care Worker
Johnson Education Center
7905 W Appleton Avenue #202
03-2014
GED -
Milwaukee Area Technical College
Milwaukee, WI
05-2001
Some College (No Degree) - Human Service Associate Degree
Milwaukee Area Technical College
Milwaukee, WI
Skills
Research abilities
Project-based learning
Collaborative Teamwork
Critical Thinking
Interpersonal Communication
Subject matter expertise
Discussion Facilitation
Microsoft Excel
Academic Writing
Goal Setting
Video recording
Oral communication
Cultural Sensitivity
Adaptability and Flexibility
Active Listening
Affiliations
Currently participate in a book club
Certification
CDL
CNA
CBFR
CPR
Timeline
Student Fellow
Wisco Project Team
10.2024 - Current
Security Officer
Goodwill Industries
03.2024 - 07.2024
Recovery Support Navigator
WCS
03.2023 - 08.2023
CNA/CBRF Certification - Health Care Worker
Johnson Education Center
GED -
Milwaukee Area Technical College
Some College (No Degree) - Human Service Associate Degree