Edwina Rowan

Accurate logs of all deliveries and trips were maintained by Door Dash Company (see stats below).

• Became Top Door Dasher eligible within 2 months of being a Dasher, meeting 100 deliveries a month.
• Consistently rated 4.90% on Customer ratings; 5.0% being the highest rate possible.
• Achieved a 90% rating for number of orders accepted: 100% being the highest rate possible.
• Successfully completed a 100% acceptance rating by accepting every order given.
• Received a 92% rating by effectively completing every order given on time.

· My daily responsibilities were as follows:

• At the start of each day inspected delivery vehicle on a daily basis to ensure safe operation.
• Verified accuracy of orders before leaving the restaurant and then loaded delivery vehicle with food orders and ensured that all items were secure for transport.
• Drove to customer locations to deliver food orders in a timely manner and greeted customers upon arrival and answered any questions about menu items or services.
• Provided excellent customer service by being friendly, courteous, and professional at all times.
• ·Maintained communication with restaurant staff regarding order status and delivery times.
• Followed company safety protocols while driving and delivering orders, as well as, ensured compliance with all applicable traffic laws, such as speed limits, stop signs, and parking regulations, as well as monitored traffic conditions along route to determine best routes for efficient delivery times.
• Communicated effectively with management about any issues or concerns related to deliveries and reported any accidents or incidents involving the delivery vehicle immediately to management.
• Planned and followed efficient routes using physical maps and GPS applications.
• Notified customers of delays to decrease calls to support.

Effectively fostered 12 foster children within the last 9 years, which included the following:

• Provided foster care services to children in need of a safe and nurturing environment.
• Developed individualized treatment plans for each child based on their needs and goals.
• Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
• Created daily schedules that incorporated educational, recreational, and therapeutic activities.
• Monitored the physical and mental health of children in the foster care system.
• Collaborated with family members to provide stability for the child within their home environment, which meant having supervised visits between biological parents and their children while ensuring safety protocols were followed.
• Organized social events for children to interact with one another outside of the home setting at the same time adhereig to state policies regarding licensing requirements and regulations related to foster care services.
• Responded promptly to emergency situations while working with families in crisis.
• Participated in continuing education opportunities related to foster care services.
• Prepared monthly reports concerning progress and behavior of children for welfare agencies.
• Assisted in completing homework assignments and school projects to support child's education.
• Helped reunify birth families through coordinated visitation.
• Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
• Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
• Established behavioral modification goals and assessed progress toward goals.

· Greeted customers and answered questions regarding the services provided.

· Assisted with data entry, filing, sorting mail, and other office duties.

· Provided administrative support to staff members.

· Maintained accurate records of all documents filed or processed.

· Organized documents according to established procedures.

· Responded to requests by preparing and sending files and documents.

· Sorted and distributed mail to internal staff and prepared outgoing mail.

· Created, updated, and maintained detailed documents, charts, and spreadsheets to sort company information.

· Received and distributed incoming mail, messages, and packages to appropriate individuals.