Edwina Sedeno
1321 Hoolaulea Street,HI
Overview
14
14
years of professional experience
Work History
CNA II
Laverne McHenry
86-015Hoaha Street
02.2020 - 09.2025
- Assisted patients with daily living activities, promoting comfort and independence.
- Delivered compassionate care while maintaining patient dignity and respect.
- Documented patient progress and care procedures in medical records efficiently.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Maintained cleanliness and safety standards in patient care environments consistently.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Followed directions of licensed nurses to administer medications and treatments.
CNA II
Ronald
Waianae Lualualei
09.2021 - 03.2023
- Monitored vital signs, accurately reporting changes to nursing staff.
- Educated patients and families on health management and wellness practices.
- Supported training of new staff on caregiving protocols and best practices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Assisted patients with daily living activities, promoting comfort and independence.
- Delivered compassionate care while maintaining patient dignity and respect.
- Documented patient progress and care procedures in medical records efficiently.
- Maintained cleanliness and safety standards in patient care environments consistently.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
CNA II
Peter Kama
87-252 Laiku Street
06.2015 - 01.2020
- Provided compassionate patient care, assisting with daily living activities and personal hygiene.
- Monitored vital signs, documenting changes to ensure timely medical responses.
- Collaborated with healthcare teams to develop and implement individualized care plans.
- Educated patients and families on health management and wellness practices.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Sales Associate / Cashier
Foodland Grocery Store
Kapolei, HI
06.2015 - 04.2019
- Provided excellent customer service, ensuring satisfaction and repeat business.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Assisted in inventory management, restocking shelves to maintain product availability.
- Trained new associates on store procedures and product knowledge to enhance team performance.
- Monitored sales floor for cleanliness and organization, creating an inviting shopping environment.
- Contributed to achieving store sales targets through effective upselling techniques and product recommendations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance through diligent tracking of transactions.
- Trained new cashiers on store policies and operational procedures to ensure compliance.
- Implemented improvements to checkout processes, enhancing customer flow during peak hours.
- Collaborated with team members to restock shelves and maintain organized merchandise displays.
- Monitored inventory levels, notifying management of low stock items for timely replenishment.
- Adhered to health and safety regulations, ensuring a clean and safe shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Sales Associate /Cashier
Macy's
Pearl Ridge Phase I
01.2012 - 02.2014
- Delivered exceptional customer service, enhancing overall shopping experience and fostering loyalty.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
- Processed transactions accurately using point-of-sale systems, minimizing errors and improving checkout efficiency.
- Collaborated with team members to maintain store presentation standards, driving visual merchandising effectiveness.
- Trained new employees on sales techniques and product knowledge, promoting a knowledgeable sales environment.
- Developed strong relationships with customers, resulting in repeat business and positive word-of-mouth referrals.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced register at shift end.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Assisted in training new cashiers on operational procedures and best practices.
- Implemented strategies to improve checkout speed during peak hours.
- Monitored inventory levels and communicated restocking needs to management.
- Ensured compliance with company policies regarding cash handling and security measures.
- Developed relationships with regular customers, enhancing overall shopping experience.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Enhanced shopping experience, provided product information and location assistance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Increased sales of promotional items by informing customers about current offers.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Education
High School Diploma -
Waipahu High School
Timeline
CNA II
Ronald
09.2021 - 03.2023
CNA II
Laverne McHenry
02.2020 - 09.2025
CNA II
Peter Kama
06.2015 - 01.2020
Sales Associate / Cashier
Foodland Grocery Store
06.2015 - 04.2019
Sales Associate /Cashier
Macy's
01.2012 - 02.2014
High School Diploma -
Waipahu High School