Edwina Setles
Middleville
Summary
Compassionate Certified Nursing Assistant with a proven track record at Corewell Health Continuing Care-Kentridge, skilled in collecting vital signs and delivering patient-focused care. Recognized for enhancing patient satisfaction through empathetic support and effective communication, while training new staff on best practices in resident care and safety protocols.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Corewell Health Continuing Care-Kentridge
07.2013 - 08.2025
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Trained new staff on best practices in resident care and safety protocols.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Team Leader
Corewell Health-Kentridge
08.2018 - 08.2020
- Led team in implementing patient care protocols to enhance service delivery and safety standards.
- Mentored staff on best practices for workflow management and patient engagement strategies.
- Streamlined operational processes, resulting in improved efficiency and reduced wait times for patients.
- Coordinated interdepartmental communication to ensure seamless patient transitions throughout care continuum.
- Facilitated regular team meetings to foster collaboration, address challenges, and celebrate achievements.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Certified Nursing Assistant
Porter Hills Village
04.2013 - 07.2013
- Implemented infection control measures, enhancing overall health outcomes for residents.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
Grand Rapids Home for Veterans
08.2006 - 03.2013
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, adhering to healthcare regulations and standards.
- Collaborated with multidisciplinary teams to develop individualized care plans for veterans.
- Trained new staff on best practices in resident care and safety protocols.
- Facilitated communication between residents and medical personnel, improving care coordination.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
Certificate For Nurse Aide -
Walker Medical School
Grand Rapids, MI03-2006
High School Diploma -
Thornapple Kellogg
Middleville, MI05-2003
Skills
- Reliable team player
- Collecting vital signs
- Compassionate caregiver
- Electronic charting
- Patient-focused care
- Alzheimer's and dementia care
- Bathing assistance
- Dressing assistance
- Positioning patients
Certification
- CNA - Certified Nurse Assistant
Timeline
Team Leader
Corewell Health-Kentridge
08.2018 - 08.2020
Certified Nursing Assistant
Corewell Health Continuing Care-Kentridge
07.2013 - 08.2025
Certified Nursing Assistant
Porter Hills Village
04.2013 - 07.2013
Certified Nursing Assistant
Grand Rapids Home for Veterans
08.2006 - 03.2013
Certificate For Nurse Aide -
Walker Medical School
High School Diploma -
Thornapple Kellogg