Edwina Swaray
Champlin,MN
Summary
Proactive and adaptable, excelled at Arbys Restaurant by enhancing team efficiency and customer satisfaction. Mastered customer service and cash handling, contributing to a positive work environment. Trained new members, showcasing strong problem-solving and collaboration skills. Achieved significant improvements in operational smoothness and safety compliance.
Overview
3
3
years of professional experience
Work History
Team Member
Arbys Resturant
04.2021 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
IT Support -
Liberal Arts -
2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Decision-making capabilities
- Safety understanding
- Training and mentoring
Timeline
Team Member - Arbys Resturant
04.2021 - Current
Anoka Technical College - IT Support ,
North Hennepin Community College - Liberal Arts ,
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