Outgoing Clinic Manager with over 6 years of experience working with medical personnel. Exceptional skill in patient and staff satisfaction. Creates productive workflows and inspires quality patient care. Emphasizes building relationships and strong recruitment methods.
Overview
11
11
years of professional experience
Work History
Interim Clinic Manager, Front Office Supervisor,
Marin Community Clinic
3110 Kerner Blvd San Rafael CA, 94901
11.2016 - Current
Process payroll for all front office and nurses
Provide administrative support to our physicians
Supervise and train front office employees
Prepare and balance daily financial deposits and submit to billing department
Analyze health insurance benefits and verify eligibility
Order and process all office supplies for the whole office
Monitoring the waiting room area, evaluating patient satisfaction
Run necessary reports to ensure quality service is met
Making sure we are in compliance to make sure we met yearly audits such as HRSA
Hired, trained and supervised employees to maintain team of high performers.
Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Created and implemented policies to improve operational efficiency and patient care quality.
Developed and implemented team building activities to foster collaboration and improve employee morale.
Guest Service Team Leader
Target
01.2013 - 01.2016
I discovered how great my costumer service skills are
I was able to interact with different kinds of people
I also put my leadership skills to work
Learned how to submit product orders
Worked in many different departments
Gained experience in Retail
Did Closings and openings at the store
I was Starbucks Team Leader for a yea
Education
Some College (No Degree) - Medical Assistant
Cal Regional
Richmond, CA
Bachelors Degree - Intended
College Of Marin
Greenbrae, CA
High School Diploma - undefined
Terra Linda High School
2013
Skills
Advanced Knowledge MS office Word and Excel
Excellent customer and communication skills
Advanced Knowledge in Medical Terminology
Advanced Knowledge of Medical Electronic Health Records
Able to manage multiple calendars, arrange and prepare proper requirements and coordination of dependencies
Managing a group of people to ensure high quality costumer service