Outgoing Clinic Manager with over 6 years of experience working with medical personnel. Exceptional skill in patient and staff satisfaction. Creates productive workflows and inspires quality patient care. Emphasizes building relationships and strong recruitment methods.
Overview
11
11
years of professional experience
Work History
Clinic Manager
Marin Community Clinic
3110 Kerner Blvd San Rafael CA, 94901
06.2021 - Current
Process payroll for all front office and nurses
Provide administrative support to our physicians
Supervise and train front office employees
Prepare and balance daily financial deposits and submit to billing department
Analyze health insurance benefits and verify eligibility
Order and process all office supplies for the whole office
Monitoring the waiting room area, evaluating patient satisfaction
Run necessary reports to ensure quality service is met
Making sure we are in compliance to make sure we met yearly audits such as HRSA
Hired, trained and supervised employees to maintain team of high performers.
Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Created and implemented policies to improve operational efficiency and patient care quality.
Developed and implemented team building activities to foster collaboration and improve employee morale.
Streamlined clinic operations by implementing efficient scheduling and appointment systems.
Improved patient satisfaction through effective communication and compassionate care.
Enhanced team performance by providing regular training and professional development opportunities.
Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
Developed strong relationships with patients, fostering trust and loyalty to the clinic.
Interim Medical Assistant Supervisor
Marin Community Clinic
3110 Kerner Blvd
01.2023 - Current
Improved patient satisfaction by streamlining appointment scheduling and implementing effective communication strategies.
Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
Ensured compliance with healthcare regulations through regular audits and staff education.
Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
Streamlined administrative processes to reduce errors and improve overall office efficiency.
Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
Implemented quality control measures to ensure the accuracy of patient documentation and billing practices.
Oversaw daily operations of the clinic, coordinating with physicians and other healthcare professionals to optimize patient care delivery.
Guest Service Team Leader
Target
01.2013 - 01.2016
I discovered how great my costumer service skills are
I was able to interact with different kinds of people
I also put my leadership skills to work
Learned how to submit product orders
Worked in many different departments
Gained experience in Retail
Did Closings and openings at the store
I was Starbucks Team Leader for a yea
Education
Associate of Science - Bussines Administration
College Of Marin
Greenbrae, CA
07.2025
Some College (No Degree) - Medical Assistant
Cal Regional
Richmond, CA
03.2022
High School Diploma -
Terra Linda High School
San Rafael, Ca
2013
Skills
Advanced Knowledge MS office Word and Excel
Excellent customer and communication skills
Advanced Knowledge in Medical Terminology
Advanced Knowledge of Medical Electronic Health Records
Able to manage multiple calendars, arrange and prepare proper requirements and coordination of dependencies
Managing a group of people to ensure high quality costumer service
Business Management and Operations
Articulate Oral and Written Communication
Organized and Strong Analytical Abilities
Able to multi-task in fast paced environments
Leadership and Team Building
Employee Performance Reviews
Front Office Management
Operations Management
CPR Certified
Medical Office Administration
Insurance Verification
Infection Control Protocols
Vital Signs Monitoring
Inventory and Supply Management
Patient Care Coordination
Languages
Spanish
Full Professional
Timeline
Interim Medical Assistant Supervisor
Marin Community Clinic
01.2023 - Current
Clinic Manager
Marin Community Clinic
06.2021 - Current
Guest Service Team Leader
Target
01.2013 - 01.2016
Associate of Science - Bussines Administration
College Of Marin
Some College (No Degree) - Medical Assistant
Cal Regional
High School Diploma -
Terra Linda High School
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