Edwin Mercado Rios

Lube Service Technician

Hogan & Sons Tire And Auto

01.2023 - 06.2023

Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
Worked alone or in team-based systems to complete up to ten oil changes each day.
Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
Suggested additional services to customers in order to meet upsell goals.
Conducted vehicle inspections and recorded results in database to comply with Virginia vehicle inspection requirements.
Repaired and replaced worn and damaged components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Read and followed technical documentation to complete accurate repairs.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Investigated customer complaints to identify cause of malfunctions.
Analyzed vehicle data using advanced diagnostic equipment.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Coordinated with parts department to determine availability of necessary components.