Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Edwyn Madrigal

Winnetka,CA

Summary

Highly experienced Department Lead with background in coordinating and overseeing team activities to meet departmental goals. Strong skills in leadership, project management, and resource allocation demonstrated through effective team collaboration and task prioritization. Proven ability in fostering a positive work environment, driving operational efficiency and contributing to business growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Department Lead

Smart N Final
Winnetka, CA
07.2024 - Current
  • Informed customers of deli specials to increase profits.
  • Provided accurate pricing information when requested by customers.
  • Rotated product on shelves to ensure freshness.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Stocked shelves with fresh items daily.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Responded to customer questions regarding product availability.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Achieved cost-savings by developing functional solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Inventory Manager

Maks Automobile Manufacturer
Chatsworth, CA
02.2023 - 06.2024
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Trained warehouse staff on inventory management best practices and system usage.
  • Ensured proper storage conditions for all items in the warehouse.
  • Conducted periodic inventories and physical counts of product supplies.
  • Performed scheduled inventory counts and supply audits.
  • Monitored and reported on inventory turnover rates.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Processed returns according to established guidelines.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Performed soldering of through-hole and surface mount components to printed circuit boards according to customer specifications.
  • Inspected finished and in-process products to verify quality, assign grades and remove defective products.

Shift Leader

Burger King
Canoga Park, CA
07.2021 - 08.2023
  • Collaborated with management to set performance goals.
  • Coordinated shift workers for inventory receiving and restocking.
  • Counted cash on hand at shift change and closing to determine shortages or overages
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customer questions and provided store information.
  • Answered phone calls to assist customers with questions and orders.
  • Used suggestive selling techniques to promote add-on sales.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Checked completed orders for correct quantity and quality.

Education

Taft High School
Woodland Hills, CA
06-2022

Skills

  • Customer service
  • Employee training
  • Inventory management
  • Visual merchandising
  • Product rotation
  • Cash handling
  • Communication skills
  • Equipment maintenance
  • Reporting
  • Merchandising
  • Multitasking strength
  • Workforce planning
  • Goals and performance

Certification

Sexual Harassment Certifications, Driver Licsense

Timeline

Department Lead

Smart N Final
07.2024 - Current

Inventory Manager

Maks Automobile Manufacturer
02.2023 - 06.2024

Shift Leader

Burger King
07.2021 - 08.2023

Taft High School

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Edwyn Madrigal