Edwyne Davis

Lead operations for the Software Enablement Services team, ensuring successful server and desktop remediation for over 1.8 million critical vulnerable instances, mitigating risks across Third-party software Application and Middleware products.

Drive efforts to support the Enterprise Agile transformation, transitioning portfolio into Kanban Teams, improving cycle times.

Enhance communication between development and operations teams for smooth releases, minimizing downtime and disruptions.

Oversee centralized releases and federated remediation efforts for over 50,000 instances.

Follow and direct staff to support change management practices and internal controls standards.

Partner with Vulnerabilty Operations and key stakeholders to review Tanium, Qualys and W4 scan data aligned to cybersecurity incidents and exploits to determine extent of breach and impact.

Collaborate with Platform Leaders, internal technical teams, CIO Application Teams, and various Product Owners to ensure partners address obsolete versions of software and meet policy SLA’s.

Streamline release processes by implementing automated tools and standardizing procedures, reducing delays and errors.

Increased customer satisfaction by providing timely and accurate updates during incident resolution processes.

Implemented disaster recovery strategies, minimizing data loss and ensuring business continuity during unexpected events.

Mentor 25-30 geographical dispersed junior engineers in best practices for deploying and managing complex IT infrastructures.

IT Relationship Manager

Awarded Top Performer & Gold Coin award for my ability to successfully build and influence relationships between the Corporate Service Delivery Planning organization and Distributed Systems Engineering team.

Managed release planning activities for OS, Firmware, Middleware competency centers ensuring timely patching.

Driving partner in EACO calls for zero day events ensuring streamline communication around vulnerability remediation solutions and timelines for implementation.

Spearheaded initiatives aimed at improving internal processes, leading to greater efficiency in relationship management tasks.

Served as a key resource for Loan Servicing projects centered on data migration, compliance, and credit risk framework.

Facilitated calls with key stakeholders to review proprietary documents for compliance in preparation for loan transfers.

Responsible for researching and validating the integrity of data in the Client Merger Database (CED) and the implementation of hierarchy changes.

Documented client subsidiary relationships and reviewed for impact.

Participated in UAT testing, validated successful change requests, and monitored project defects within HP Quality Center.