Edy Louis
Valrico,FL
Summary
Dynamic leader with a proven track record at Goodson Farms, enhancing operational efficiency and customer satisfaction. Skilled in retail inventory management and team collaboration, I significantly reduced waste and increased profitability. Expert in leveraging problem-solving abilities and excellent communication to drive team performance and achieve strategic goals. Warehouse and logistics professional prepared for roles involving driving and order fulfillment. Background in managing inventory and ensuring accurate, timely deliveries. Known for teamwork and adaptability, with solid organizational and time management abilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Produce Manager
Goodson Farms
10.2014 - 05.2024
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
- Assisted customers with produce questions.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Purchased produce following guidelines of marketing plan.
- Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
- Oversaw budgeting responsibilities for the produce department, maximizing profitability without compromising on quality.
- Planned attractive produce displays, using color and texture to enhance.
- Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
- Managed senior-level personnel working in marketing and sales capacities.
Driver, Warehouse Orders
Waste Services
10.2002 - 11.2008
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
- Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
- Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
- Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
- Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
- Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
- Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
- Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
- Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
- Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
- Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
- Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
- Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Filled out load paperwork and DOT-mandated log books.
Driver, Warehouse Orders
Waste Managment
06.2000 - 10.2002
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Inspected load security and checked for damages.
- Successfully avoided time delivery delays by carefully planning best routes.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
High School Diploma -
Petit Frere
HaitiSkills
- Customer Service
- Retail management experience
- Retail Inventory Management
- Produce washing
- Operational Efficiency
- Problem-solving abilities
- Multitasking
- Time Management
- Excellent Communication
- Team Collaboration
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
Certification
- FL Driver's License
- Forklift Certification
Languages
English
Full Professional
creole
Native or Bilingual
Timeline
Produce Manager
Goodson Farms
10.2014 - 05.2024
Driver, Warehouse Orders
Waste Services
10.2002 - 11.2008
Driver, Warehouse Orders
Waste Managment
06.2000 - 10.2002
- FL Driver's License
- Forklift Certification
High School Diploma -
Petit Frere
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