Edyn Morris
Lewes,USA
Summary
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.
Overview
9
9
years of professional experience
Work History
Patient Service Representative- General Surgery + Surgical Oncology
Beebe Medical Group
09.2025 - Current
- Collected and verified patient demographic, insurance, and billing information for accurate registration and claims processing.
- Utilized athenaHealth, Epic, insurance portals, and other necessary systems to maintain patient flow, confirm eligibility, medical necessity, and referrals.
- Prepared, explained, and obtained completion of required forms while ensuring HIPAA compliance.
- Processed and managed medical documentation, records, and referrals.
- Supported patient flow by directing patients, answering calls, and assisting with clerical needs.
- Assisted providers and clinical staff with administrative tasks and daily practice workflows (opening/closing, chart prep, documentation).
Lead Bartender
Schaefer’s Canal House
03.2022 - Current
- Delivered exceptional customer service managing 100+ customer interactions per shift while exceeding nightly sales goals.
- Trained and mentored new staff, promoting team collaboration and maintaining service standards set forth by company SOP.
- Demonstrated strong multitasking, time management, and problem-solving skills under pressure resulting in sales increase.
Keyholder/Server
Steak & Main
08.2021 - 05.2023
- Successfully multitask while remaining professional and polite in a fast-paced environment.
- Acted as a keyholder to support a smooth opening and closing operation.
- Managed cash flow and restaurant bank accounts with use of applications like Quickbooks.
- Managed shipping and receiving, handling accounts for many vendors.
- Performed payroll for 20+ employees.
- Trained new staff regarding the restaurant's procedures, culture, and practices.
- Evaluated trainees performance and provided coaching to address inefficiencies.
Clinical Administrative Assistant
San Diego Fertility Center
06.2017 - 03.2020
- Supported the embryology lab through accurate data entry and documentation of birth outcomes resulting in 100% compliance and 0 errors in laboratory specimen accounting.
- Assisted in transitioning from paper charts to a new Electronic Medical Records (EMR) system, contributing to improved data accessibility and workflow efficiency.
- Managed patient records for the surgery center, maintaining confidentiality and organizational accuracy.
- Managed front desk responsibilities including answering phones, scheduling appointments, and communicating with patients, showcasing strong interpersonal and multitasking skills in a medical environment.
- Collaborated with clinical and administrative staff, gaining first hand insight into healthcare operations and patient care workflows.
Education
Bachelor of Science - Care, Health, and Society
University of Arizona
Tucson, AZ05.2025
Skills
- Customer service
- HIPAA compliance
- Payment collection
- Office administration
- Data entry proficiency
- Document filing
- Reception management
- Patient education
- System updates
Timeline
Patient Service Representative- General Surgery + Surgical Oncology
Beebe Medical Group
09.2025 - Current
Lead Bartender
Schaefer’s Canal House
03.2022 - Current
Keyholder/Server
Steak & Main
08.2021 - 05.2023
Clinical Administrative Assistant
San Diego Fertility Center
06.2017 - 03.2020
Bachelor of Science - Care, Health, and Society
University of Arizona