Edyta Curkowicz

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
• Helped clients to maintain independence and quality of life.
• Coordinated appointments with medical professionals.
• Facilitated transportation to and from appointments.
• Encouraged clients to take part in activities tailored to individual needs.

• Managed client accounts: Regularly updated client information to ensure accuracy and completeness in the system.

• Processed account changes: Handled modifications to client details, including address changes, contact information updates, and account preferences.

• Communicated with clients: Maintained clear and professional communication with clients to confirm account details and resolve any discrepancies.

• Data entry: Entered and verified client data in the company’s CRM system with a high degree of accuracy.

• Generated reports: Created and distributed regular reports on account updates and client interactions to management.

• Collaborated with teams: Worked closely with the customer service and finance teams to ensure seamless account management and address any issues promptly.

• Ensured compliance: Followed company policies and legal regulations regarding client data management and confidentiality.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Created, maintained and updated filing systems for paper and electronic documents.
• Developed and maintained successful relationships with vendors, suppliers and contractors.