Edyta Grimm
Phoenix,AZ
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical 20+year history of successful industry performance.
Overview
26
26
years of professional experience
Work History
Clinic Business Manager
Massage Envy Paradise Valley (PCRK Group)
11.2011 - Current
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Front desk operations, scheduling and POS functions, obtaining membership goals
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted with hiring process and training of new employees.
Sleep Consultant
Bedmart
10.2010 - 11.2011
- Streamlined merchandise flow with effective communication between warehouse and retail staff.
- Enhanced customer experiences by designing visually appealing retail spaces and layouts.
- Increased sales by building strong relationships with retail clients and providing tailored solutions for their needs.
- Recommended sleep systems to meet customers needs
Category Manager
Victoria's Secret Limited Brands
09.2007 - 04.2010
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions
- Increased overall category sales by developing and executing strategic merchandising plans.
- Benchmarked category performance against industry standards, identifying areas for improvement and implementing targeted initiatives.
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation.
- Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
- Coordinating floor plan displays.
- Managing team members and coaching to achieve goals as well as personal retail and credit card goals.
Store Manager
Body Central, Body Shop of America
04.2006 - 09.2007
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Store Manager
Beyond the Beach, Pacific Retail
09.2002 - 03.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Approved regular payroll submissions for employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Store Manager
G+G Rave Retail
11.1998 - 09.2002
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Rotated merchandise and displays to feature new products and promotions.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Approved regular payroll submissions for employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
No Degree - Business
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZHigh School Diploma -
Shadow Mountain H.S
Phoenix, AZ05-2000
Skills
- Financial management
- Customer service
- Project management
- Employee management
- Analytical thinking
- Documentation and reporting
- Business development
- Customer relationship management
- Decision-making
Languages
Polish
Professional Working
Timeline
Clinic Business Manager
Massage Envy Paradise Valley (PCRK Group)
11.2011 - Current
Sleep Consultant
Bedmart
10.2010 - 11.2011
Category Manager
Victoria's Secret Limited Brands
09.2007 - 04.2010
Store Manager
Body Central, Body Shop of America
04.2006 - 09.2007
Store Manager
Beyond the Beach, Pacific Retail
09.2002 - 03.2006
Store Manager
G+G Rave Retail
11.1998 - 09.2002
No Degree - Business
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Shadow Mountain H.S
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