Edyta Olow

Group Sales and Marketing

• Booked over 40 events per month in each location, ranging in size from a small 10 tops to full Restaurant Buy-Outs of 400 people. Including weddings, funerals, showers, birthday parties, seminars, networking groups, reunions and various corporate events.
• Was responsible for all aspects of the event, from the initial phone or email inquiry, food and beverage selection, contract set up, ordering, staffing, menu printing and execution of all events, as well as all follow up.
• Procured numerous vendors and services as needed.
• Set and organized all TV appearances on local TV Stations to promote Bahama Breeze.
• Set up Off Site Marketing Events including our participation in the Michigan State Fair, Royal Oak Arts Beats and Eats, Livonia Spree as well as numerous Charity Events.
• As Certified Trainer was also responsible for Training at both locations.
• In 2018 was awarded Darden's Employee of the Year Award.
• Both Livonia and Troy have beat their assigned Group Sales Goals each year.
• Enhanced client relationships through consistent communication and timely followups.
• Participated in industry conferences and networking events to expand professional network and increase group sales opportunities.

• Enhanced customer experience by providing attentive and personalized service during their dining visit.
• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
• Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
• Assisted management in updating menu offerings, contributing to an increase in overall sales revenue.
• Coordinated large group reservations to ensure seamless execution of special occasions.
• Oversaw inventory management for front-of-house supplies, minimizing waste while ensuring adequate stock levels.
• Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.