JAMES UTTER

Prepare seat arrangements and organize reservations to ensure guest satisfaction Monitor dining room for proper cleanliness and supply levels

Greeted and escorted customers to their table as soon as seating was available Answered and directed phone calls as needed

Maintained a warm and professional manner while interacting with guests by phone and in person

maintained a clean environment in the establishment

De-escalated customer complaints and referred issues to management as required

Maintain cleanliness and organization of parking areas

Provide exceptional customer service by assisting with directions and answering questions

Follow safety protocols and regulations to prevent accidents and maintain a secure parking facility

consistently kept the shelves stocked and in order

Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests

Supported all lanes of checkout during peak shopping hours