Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Isidoro

Bakersfield

Summary

Dedicated and experienced healthcare professional. Excelled in bilingual communication, efficiently managing time to enhance patient experiences and outcomes. Demonstrated adaptability and expertise in patient scheduling and care coordination, significantly improving operational efficiency.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Schedule Coordinator

Mercy Orthopedic Hand and Spine Center
01.2015 - 11.2024

Worked for three departments including Urology and Women's Center and Orthopedics. Perform clerical, scheduling, reception and communication tasks designed to facilitate patient examinations and patient medical information. Take telephone requests for authorizations. Prepared referral requests. Obtain authorizations and collect patient data. Ensure orders and required authorizations are in place before exams are performed. Collect clinical data under facility direction to ensure test is appropriate. Scheduled patients for their follow up results with ordering physician. Doing peer to peer phone calls with insurances and physicians if needed. Maintained good communication with patients and physicians.

Surgery Scheduler/Front Office/Medical Assistant

V. Amirpour, M.D. Orthopedic Office
08.2011 - 01.2015
  • Scheduled all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected before surgery. Maintain appropriate medical clearances. Communicate pre-operative instructions, surgical preparations, and post-operative care guidelines to patients in a clear and compassionate manner. Called in prescriptions through pharmacies for patient with physicians approval. Administer basic care to patient. Measure patients vital signs. Help physicians with patient examination. Interview patients and record their medical history. Verify insurances and collect copays.

Dialysis Technician

DaVita Bakersfield Dialysis Center
- 05.2011

Assembling the dialysis machine, maintaining a sterile treatment environment, ensuring dialysis machines work properly before treatment begins, observing patients during treatment to monitor for signs of medical emergencies, making alterations to treatment to maintain safe application, working with nurses and doctors to administer the correct treatment for each individual, explaining the dialysis process to patients and their families, teaching patients about additional health care to enhance positive dialysis results, prep patients and give local anesthesia, create written reports on patient progress for doctors

Education

Certificate - LVN

Santa Barbara Business College
Bakersfield
06-2011

Diploma -

East Bakersfield High School
Bakersfield
06-2005

Skills

  • Bilingual
  • Time Managament
  • Communication
  • Adaptability
  • Detail Oriented
  • Patient Care

Certification

BLS American Heart Association January 2024

Completed my BLS competence through Common Spirit.


Timeline

Schedule Coordinator

Mercy Orthopedic Hand and Spine Center
01.2015 - 11.2024

Surgery Scheduler/Front Office/Medical Assistant

V. Amirpour, M.D. Orthopedic Office
08.2011 - 01.2015

BLS American Heart Association January 2024

Completed my BLS competence through Common Spirit.


Dialysis Technician

DaVita Bakersfield Dialysis Center
- 05.2011

Certificate - LVN

Santa Barbara Business College

Diploma -

East Bakersfield High School
Jessica Isidoro