Elizabeth Tellez
Stuart,FL
Summary
Adept at fostering customer satisfaction, my tenure at McDonald's Restaurant showcased my ability to maintain composure under pressure and ensure a welcoming environment. Skilled in using POS systems and active listening, I excelled in team collaboration, enhancing store efficiency and customer service quality without compromising reliability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Winn Dixie Supermarket
10.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- employ of the month
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Customer Service Cashier
McDonald's Restaurant
03.2021 - 12.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
Education
High School Diploma -
James Madison High School
Norcross, GA04.2024
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure`
- Honest and Dependable
- Adaptable and Flexible
- Team Collaboration
- Active Listening
Certification
basic life support
cpr first aid and aed certification
Crisis Prevention Institute Certification
medical office assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Winn Dixie Supermarket
10.2022 - 12.2023
Customer Service Cashier
McDonald's Restaurant
03.2021 - 12.2022
High School Diploma -
James Madison High School
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