Becky Shannon
Butte,MT
Summary
Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert problem solver and organizer. Energetic General Manager with 15 years of experience offering quality food services. Team leader focused on coaching staff and solving problems involving kitchen efficiency, inventory and customer satisfaction.
Overview
32
32
years of professional experience
Work History
Loan Processor
First Citizens Bank Of Butte
Butte, Montana
06.2008 - 03.2022
- Handled any conditions sent from underwriting departments.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Issues reports for old and new loans based on field inspections of loan sites.
- Provided quick turnaround times to maintain fast-past schedule.
- Maintained long-term relationships with customers to provide best-in-class customer service.
- Maintained compliance with privacy and security requirements, as well as federal statutes covering Consumer, Commerical,and residential loans
Manager
Plaza Royale Casino
Butte, MT
03.1999 - 05.2008
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Set clear expectations and created positive working environment for employees.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Taco Bell Restaurant
Butte, MT
01.1990 - 01.1999
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Set clear expectations and created positive working environment for employees.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Limited portion sizes and used garnishes to control food costs.
- Maintained facility and grounds to present positive image.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
Butte High School
Butte, MT05.1990
Skills
- Creditworthiness Determination
- Attention to Detail
- Intuit QuickBooks
- Money Handling
- Portion Control
Timeline
Loan Processor
First Citizens Bank Of Butte
06.2008 - 03.2022
Manager
Plaza Royale Casino
03.1999 - 05.2008
Restaurant Manager
Taco Bell Restaurant
01.1990 - 01.1999
High School Diploma -
Butte High School
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