Niko Sannicandro

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
• Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.

106th Aircraft Maintenance Squadron, Integrated Communication/Navigation Mission System's Technician Specialist C130/UH-60 Blackhawk Aircraft