Summary
Overview
Work History
Education
Skills
Membership Activity
Timeline
Generic

Nona Galloway

Justice,IL

Summary

Results-driven professional with strong experience in team leadership, caregiving, and operations management. Proven track record of improving productivity, ensuring financial accuracy, and delivering excellent customer service. Skilled in staff training, inventory control, and thriving in fast-paced, high-demand environments. Resilient, adaptable, and committed to operational excellence.

Overview

12
12
years of professional experience

Work History

Caregiver

Various Families
Auburn/Huntsville, AL
01.2013 - Current
  • Delivered attentive, age-appropriate care for children ranging from newborns to 12 years old, ensuring safety, emotional support, and developmental engagement
  • Supported daily hygiene routines, including bathing and dressing, foster independence and confidence in young children.
  • Prepared nutritious meals and managed laundry responsibilities, maintaining a clean and organized environment
  • Provided homework assistance, reinforcing learning through patience and educational support tailored to each child’s needs

Manager

Burger King
Countryside, IL
09.2022 - 06.2023
  • Oversaw daily opening and closing procedures, ensuring smooth transitions and operational readiness.
  • Conducted accurate cash handling procedures, including counting safe funds and reconciling cash drawers at start and end of shifts
  • Supervised team members to ensure the completion of assigned tasks, adherence to standards, and maintenance of a clean, organized workspace.
  • Set and implemented merchandise displays (MODs) in alignment with company guidelines to drive customer engagement and sales.
  • Monitored delivery performance and implemented strategies to consistently meet or exceed delivery quotas

Cook

Tellins
Huntsville, AL
04.2019 - 03.2020
  • Prepared high-quality, made-to-order dishes with precision and consistency, ensuring exceptional customer satisfaction with every meal
  • Maintained a clean, organized, and sanitized work station in compliance with food safety and health regulations
  • Trained and mentored new kitchen staff, reinforcing company standards, safety protocols, and operational efficiency to ensure team readiness and compliance

Manager

Burger King
Huntsville, AL
03.2018 - 04.2019
  • Supervised team performance to ensure accountability, productivity, and a safe, respectful work environment
  • Accurately reconciled daily financials, balancing registers and safe to maintain financial integrity and prevent discrepancies
  • Managed inventory levels of food and supplies, reducing waste and ensuring product availability
  • Coordinated and submitted maintenance work orders to address facility issues promptly and maintain operational standards
  • Delivered exceptional customer service by addressing concerns promptly and ensuring a positive guest experience

Education

B.S. - Biology, Pre-Med

Alabama A&M University
Normal, AL
12.2020

Skills

  • Time management
  • Resilient
  • Adaptable
  • Effective communication
  • Microsoft
  • PowerPoint
  • Excel
  • Serve Safe Certified
  • Inventory Management
  • Money Management

Membership Activity

  • Sigma Tau Epsilon professional fraternity Incorporated, RHO chapter
  • Alabama A&M University Mighty Marching Maroon & White Band
  • AAMU biology club
  • S.H.E.

Timeline

Manager

Burger King
09.2022 - 06.2023

Cook

Tellins
04.2019 - 03.2020

Manager

Burger King
03.2018 - 04.2019

Caregiver

Various Families
01.2013 - Current

B.S. - Biology, Pre-Med

Alabama A&M University

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Nona Galloway