Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Chasity Cason

Warner Robins,GA

Summary

Dynamic professional with a proven track record in care coordination and patient confidentiality, honed across roles at United Healthcare and CVS. Excelled in HIPAA compliance and resource identification, significantly enhancing patient care. Demonstrates strong organization and data auditing skills, adept at improving operational efficiency. Also a Medical Specialist with experience working alongside and in support of doctors. Interviewed patients, interpreted test results, performed health assessments and maintained health and safety-compliant working environment. Excellent clinical, bedside manner, communication, teamwork, and health promotion skills.

Overview

7
7
years of professional experience

Work History

Care Navigator

United Healthcare
01.2021 - Current
  • Utilized Microsoft Word, Excel and One note to edit, create and save confidential documents.
  • Educated member on gaps in care and assisted with scheduling provider appointments.
  • Maintained confidential health information according to state and federal regulations.
  • Identified gaps in care and assisted in closure of gaps.
  • Educated patients on insurance and healthcare plans.
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Organized patient schedules and assisted in planning transportation and payments.
  • Managed more than 50 cpd

Patient Access Coordinator

Phoebe Putney Memorial Hospital
08.2019 - 01.2021
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Taught patients and families to use at-home medical equipment.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Delivered support to medical staff in completion of patient paperwork.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Organized patient records and database to facilitate information storage and retrieval.

Pharmacy Technician

CVS
07.2018 - 08.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured, and compounded medications following standard procedures.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Entered and processed patients' prescriptions into internal system.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Data Entry Specialist

Kohls Distribution Center
01.2018 - 07.2018
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Compiled data and reviewed information for accuracy prior to input.
  • Verified data files prior to entry to maintain high data accuracy.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Updated and maintained customer information, documents and records.
  • Maintained files, records, and chronologies of entry activities.
  • Used computer software to store and retrieve data.

Education

Associate of Applied Science - Health Information Technology

Miller Motte College
02-2025

Skills

  • Patient confidentiality
  • Care coordination
  • Resource identification
  • Strong organization
  • Appointment scheduling
  • HIPAA compliance
  • Patient registration
  • Insurance verification
  • Transcribing documents
  • Data auditing
  • Medicare insurance regulations
  • Medical coding and abstracting

Software

Athena

Mosaic

Pegasus/ MAESTRO

Microsoft

Timeline

Care Navigator

United Healthcare
01.2021 - Current

Patient Access Coordinator

Phoebe Putney Memorial Hospital
08.2019 - 01.2021

Pharmacy Technician

CVS
07.2018 - 08.2019

Data Entry Specialist

Kohls Distribution Center
01.2018 - 07.2018

Associate of Applied Science - Health Information Technology

Miller Motte College

Similar Profiles

CREATE PROFILE
Chasity Cason