Jerome Esters
City of Frisco Public Works
Frisco
1
Certification
13
years of professional experience
Detail-oriented and mechanically adept IT candidate bringing strong analytical, diagnostic, and technical troubleshooting skills cultivated through extensive technical and maintenance environments. Certified in CompTIA Security+, with a solid understanding of baseline security protocols, network infrastructure, hardware diagnostics, and system operations. Proven track record of emergency response, standard operating procedure adherence, and meticulous documentation. Seeking to leverage technical aptitudes and cybersecurity knowledge for an entry-level IT role.
Work History
Operator 1
1 Year 7 Months- Conduct diagnostic testing, inspection, and preventative maintenance on municipal infrastructure systems to minimize downtime and maintain functional integrity.
- Execute precise operational routines for system repairs, testing pressure levels, and identifying operational anomalies across distribution lines.
- Respond to critical system emergencies and high-priority service calls, performing rapid troubleshooting and implementing corrective procedures.
- Maintain accurate logging and documentation of system maintenance actions, service events, and regulatory safety procedures.
Dock Worker/ Logistics Support
4 Years 6 Months- Performed technical safety and maintenance checks on heavy equipment, identifying mechanical or electrical fluid anomalies and logging maintenance requirements.
- Managed inventory routing and loading operations with high accuracy, adhering strictly to safety and compliance guidelines.
- Managed operational workflows in fast-paced environments while maintaining clean logs and inventory records.
Automotive Technician
6 Years 7 Months- Performed complex diagnostic troubleshooting and component-level repairs on sophisticated automotive electrical, mechanical, and electronic systems.
- Utilized digital diagnostic tools, multimeters, and OEM software to pinpoint hardware and electrical faults systematically.
- Generated detailed technical logs of service, repair activities, labor allocation, and system diagnostic findings for documentation and analytical purposes.
- Communicated diagnostic findings clearly to service advisors and management to streamline workflow and ensure customer satisfaction.
Education
Associate of Science - Automotive Technology
Skills
Operations & Support
Hardware & Systems Troubleshooting
Attention to detail
Problem-solving
Teamwork and collaboration
Operating Systems & Software
Technical Support
Certification
Comptia Security +
Timeline
Operator 1
City of Frisco Public Works
03.2025 - CurrentRead More
Dock Worker/ Logistics Support
Southern Wholesale Warehouse
06.2020 - 12.2024Read More
Automotive Technician
Ed Voyles Acura
09.2013 - 04.2020Read More
Gwinnett Technical College
Associate of Science from Automotive Technology
Read More