Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Md abdullah amaz

Brooklyn,NY

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. High-energy Usher restores venues to neat and professional appearance in quick order. Works well with guests, team members and management to provide outstanding experiences. Adept at managing security, maintenance and cleaning operations.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Rite Aid
Brooklyn, NY
05.2014 - Current
  • Lead store associates through the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience
  • Attend to opening and closing the store and maintaining proper accountability for cash handling and company banking
  • Manage an individual store while meeting store retail budgeted sales, margin, labor, expenses and overall P&L monthly results to ensure operating EBITDA and income are achieved
  • Ensure via the use of Staffworks/Work force Management that labor is scheduled to meet customer service needs and complete operating activities and ensure the same standards of operation are enforced in the pharmacy department
  • Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints
  • Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and demonstrating SMILE and RAPTAR behaviors to both external and internal customers and associates
  • Manage the adherence to all regulatory and compliance legislation and policies
  • Direct and assist associates in performing all job duties necessary to provide a clean, safe, and pleasing environment to customers and associates by following company standards for safety regulations and overall store appearance both inside and outside of the store; maintain and follow rules in Clutter Free
  • Maintain merchandise standards according to the POMP manual, profit planner, corporate plan-o-grams and ongoing merchandise information
  • Supervise the preparation and accountability of retail store physical inventory and for developing action plans to achieve expected results
  • Manage the store's vendor relationships
  • Responsible for price accuracy of goods in the store

Education

GED -

Brooklyn College Academy
Brooklyn, NY
06-2017

Skills

  • Customer service
  • English
  • Flexible and Adaptable
  • Customer Relations
  • Data Entry
  • Teamwork and Collaboration
  • Planning
  • Problem-Solving
  • Active Listening
  • Team Management
  • Computer Skills
  • Analytical Thinking
  • Attention to Detail
  • Microsoft Word
  • Leadership
  • Communication skills
  • Management
  • Supervising experience
  • Microsoft office

Languages

English
Full Professional
Bengali
Full Professional
Urdu
Full Professional
Hindi
Full Professional

Timeline

Assistant Manager

Rite Aid
05.2014 - Current

GED -

Brooklyn College Academy
Md abdullah amaz