Hi, I’m
Emily
Corporate Communicator
PA
Summary
I'm a book nerd turned corporate communications professional; educated at Kenyon College and the University of Pittsburgh. ENFP with experience in biomedical fundraising, higher ed, and health care (both payer and provider). Dedicated to crafting clear, meaningful, compelling communications. Demonstrated success in strategic project planning, development, and execution. Offering 15+ years of experience in communicating on behalf of eds and meds, with expertise in Design thinking, M365, Adobe Creative Suite, and Agile environments.
Overview
19
years of professional experience
Work History
Highmark HealthPittsburgh , PA
Senior Communications Advisor
07.2022 - Current
Job overview
- Serve as product owner and managing editor of the Digital Hub, the enterprise-wide news and information portal.
- Spearhead a cross-matrix team of 30 communications and HR professionals in support of the organization's diversity, equity, and inclusion strategy.
- Create, vet, and execute all internal-facing DEI communications campaigns and strategies.
- Ghostwrite internal-facing columns, responses, talking points, and more on behalf of the company's c-suite, including messaging for the CEO, COO, and chief diversity officer.
- Established our internal communications Yammer strategy, resulting in a .
Highmark Health
Internal Communications Lead
12.2020 - 07.2022
Job overview
- Lead a team of communicators and IT professionals to transition from siloed email marketing systems to one unified web-based platform (Poppulo).
- Served as a core team member in the development and launch of an enterprise-wide digital workplace ecosystem built in the M365 environment. More than an intranet portal, it enabled collaboration for 41,000+ employees across the country, including five subsidiary businesses, eight hospital campuses, and corporate offices in four different states.
- Designed integrated communications campaigns to deliver relevant information to targeted audiences through compelling messaging and storytelling using an omnichannel approach.
- Used research and analytics to identify trends in readership and update our production standards and deadlines to reflect reader preferences and habits.
Highmark Health
Senior Internal Communications Analyst
07.2016 - 12.2020
Job overview
- Served as the primary internal communications representative for Allegheny General and West Penn hospitals, the flagship facilities within Allegheny Health Network.
- Lead a team of five writers in the monthly design, editing, and production of our internal electronic newsletter with a readership of 27,000 team members.
- Crafted and distributed feature stories to help connect team members to the company's core behaviors, mission, and vision.
- Built and maintained relationships with key clinical leaders, including hospital presidents, division chiefs, and corporate executives.
Allegheny Health NetworkPittsburgh, PA
Senior Copywriter and Publications Manager
07.2015 - 07.2016
Job overview
- Wrote informational copy for use by publication, broadcast or internet media to promote AHN physicians, services, practices, and specialty clinics.
- Collaborated with marketing and graphic designers to develop content schedules and plan workflows.
- Pitched, planned, and launched "Network News" the first-ever company-wide electronic newsletter, which went out via email to more than 27,000 AHN employees monthly.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Used analytics to collaboratively assess work and guide editorial improvements.
Carlow University
Communications Strategist
02.2014 - 07.2015
Job overview
- Wrote original content for brochures, emails, and newsletters, in both online and print environments.
- Edited and proofread drafts of articles and other documents.
- Collaborated with freelance illustrators and photographers to enhance content for publication.
- Managed competing deadlines with efficiency.
Pittsburgh Medical and Health Sciences Foundation
Communications Specialist and Writer
11.2006 - 01.2014
Job overview
- Collaborated with researchers and physicians to develop compelling stories in support of major gifts fundraising efforts at the University of Pittsburgh and UPMC.
- Managed the design and production of electronic and print materials for two annual galas.
- Wrote and edited targeted major gifts proposals.
- Served as lead writer within the foundation's Annual Fund program.
- Helped raise more than $700 million throughout my seven-year tenure.
Akoya
Communications Specialist
03.2005 - 11.2006
Job overview
- Coordinated with creative and design teams to support strategic planning and design sessions.
- Transcribed and compiled design session data, highlighting finds and recommended optimizations.
- Made cold calls and created email lists for marketing campaigns.
- Responded to inquiries from clients seeking information.
RJ Lee Group
Technical Writer
09.2003 - 03.2005
Job overview
- Developed and coordinated testimony and supporting materials for expert witnesses.
- Contributed to the writing, editing, formatting, and proofing of reports, presentations, and publications detailing the extent of environmental contamination resulting from the collapse of the World Trade Towers.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
University of PittsburghPittsburgh, PA
Master of Arts from English Literature
04.2013
Kenyon CollegeGambier, OH
Bachelor of Arts from English Literature And Cultural Anthropology
05.2003
Skills
- Leadership Communications
- Crisis Communications
- Digital-first Communications
- Speech Writing
- Content Curation
- Strategy Implementation
- Email Marketing
- Brand Messaging
Timeline
Senior Communications Advisor
Highmark Health
07.2022 - Current
Internal Communications Lead
Highmark Health
12.2020 - 07.2022
Senior Internal Communications Analyst
Highmark Health
07.2016 - 12.2020
Senior Copywriter and Publications Manager
Allegheny Health Network
07.2015 - 07.2016
Communications Strategist
Carlow University
02.2014 - 07.2015
Communications Specialist and Writer
Pittsburgh Medical and Health Sciences Foundation
11.2006 - 01.2014
Communications Specialist
Akoya
03.2005 - 11.2006
Technical Writer
RJ Lee Group
09.2003 - 03.2005
University of Pittsburgh
Master of Arts from English Literature
Kenyon College
Bachelor of Arts from English Literature And Cultural Anthropology
Similar Profiles
Sandra ReidenbaughSandra Reidenbaugh
Sr HRIS Analyst – Workday Configuration Analyst at Highmark HealthSr HRIS Analyst – Workday Configuration Analyst at Highmark Health
Caliana HardmanCaliana Hardman
MEDICAL BILLER AND CODER SPECIALIST at Highmark healthMEDICAL BILLER AND CODER SPECIALIST at Highmark health
Charles Alex HortonCharles Alex Horton
Procurement Supplier Enablement Intern at Highmark HealthProcurement Supplier Enablement Intern at Highmark Health
Bret HollandsworthBret Hollandsworth
Customer Service Representative at Highmark HealthCustomer Service Representative at Highmark Health
Benjamin PiazzaBenjamin Piazza
Data Analyst at IQVIAData Analyst at IQVIA