Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager

Eeman Zahra

Malvern,PA

Summary

Friendly and reliable offering unmatched customer service and workplace focus. Big on working with others and making sure the team stays as a team. Clears up disagreements within the environment and communicates effectively. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Diligent and responsible Cashier with an excellent history of running smooth, accurate registers, keeping merchandise stocked, and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty. Trustworthy and dedicated years of experience serving customers and operating the register. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs. Also brings positivity and motivation to the environment and makes sure everyone is on the same page.

Overview

2
2
years of professional experience

Work History

Cashier

Wegmans
02.2022 - 01.2023
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Collected and authorized payments of guests.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.

Sales Associate

Garage Clothing Store
11.2021 - 02.2022
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

Sales Associate

Tillys
10.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Team Member

Chick-fil-A
05.2021 - 09.2021
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Greeted customers at drive-thru and took food orders.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Education

Bachelor of Science - Nursing

Thomas Jefferson University
Philadelphia, PA
05.2026

High School Diploma -

Great Valley High School
Malvern, PA
06.2022

Skills

  • Attention to Detail
  • Peer Relationships
  • Teamwork and Collaboration
  • Cooperative Relationships
  • Motivational Leadership
  • Critical Thinking
  • Crafting

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier

Wegmans
02.2022 - 01.2023

Sales Associate

Garage Clothing Store
11.2021 - 02.2022

Sales Associate

Tillys
10.2021 - 02.2022

Team Member

Chick-fil-A
05.2021 - 09.2021

Bachelor of Science - Nursing

Thomas Jefferson University

High School Diploma -

Great Valley High School

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Eeman Zahra