Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Eemarie Strickland

Montgomery,AL

Summary

I am a 17-year-old high school graduate. At this time, I am a freshman at Auburn University at Montgomery seeking my bachelor's degree in business management and marketing. I am a driven and customer-focused professional with a proven track record at Dairy Queen Grill & Chill and Brusters Real Ice Cream. I provide exceptional customer service and strive to encourage customer loyalty. I am equipped with the necessary skills to work solo and as part as a team. I have great time management and focus on ensuring a client or customer is satisfied while maintaining company integrity.

Overview

2
2
years of professional experience

Work History

Cashier

Dairy Queen Grill & Chill
05.2023 - 09.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.

Scooper/Cashier

Bruster's Real Ice Cream
06.2022 - 08.2022
  • Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
  • Demonstrated attention to detail when preparing orders, ensuring accuracy and consistency in presentation.
  • Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
  • Enhanced teamwork by effectively collaborating with fellow employees to complete tasks on time.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Ensured optimal product quality by consistently checking inventory and removing expired items.
  • Assisted in training new scoopers, offering guidance on techniques and company policies.

Education

High School Diploma -

Alabama Connections Academy
21465 AL-99, Athens, AL 35614
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Money Handling
  • Reliability and punctuality
  • Customer Relations
  • Organizational abilities
  • Professionalism and Courtesy
  • Product Knowledge
  • Reports and documents

Additional Information

Volunteered at my old community in Tampa, FL

Assisted with party planning, setup, management, and ensuring each event ran smoothly.

Took part in community service by helping neighbors, picking up litter, and participating in the community garden.

Babysat neighbor's kids

Mascot at Daycare

Timeline

Cashier

Dairy Queen Grill & Chill
05.2023 - 09.2024

Scooper/Cashier

Bruster's Real Ice Cream
06.2022 - 08.2022

High School Diploma -

Alabama Connections Academy

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Eemarie Strickland