Ryan Shaffer
Bonney Lake,WA
Summary
Accomplished Senior Account Executive with 17 years in sales. Committed with demonstrated success in sales, customer relations and prospecting. Ambitious and dedicated leader with experience training and mentoring new team members.
Overview
19
19
years of professional experience
Work History
Senior Account Executive
Siemens Industries inc
11.2021 - Current
- Exceeded 2024 sales goal selling approximately six million in sales with yearly quotas of three and a half million
- Focused on selling software-as-a-service, hardware, and technical installation labor in the commercial construction space
- Collaborated with building owners in multiple vertical markets to meet their business needs
- Led a team of sub-contractors managing costs and ensuring profitable outcomes
- Collaborated in a multi-disciplinary approach to innovate across Siemens offerings
- Work with complex customers including Microsoft, National Institute for Health, laboratories, and manufacturing businesses
- Delivered educational content to through both in-person and virtual presentations.
Account Executive
Johnson Controls
11.2015 - 11.2021
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Proven track record of on-target sales managing sales quotas between one and two million dollars.
- Work with construction team on projects from bidding through commissioning of equipment and systems
- Engaged with customers for educational presentations around topics such as system networking, control strategies, and cloud based automation analytics.
Sales Engineer
Russell Sigler Inc
11.2007 - 11.2015
- Established long-term relationships with key clients for repeat business and referrals, cultivating strong network.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Met or exceeded yearly sales quotas
- Developed customized proposals that demonstrated clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Managed procurement of equipment by creating purchase orders and tracking orders through completion
- Created and submitted technical project documentation
Assistant Branch Manager
Enterprise Rent-A-Car
09.2005 - 11.2007
- Supported Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed teams of four members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained and mentored new employees, fostering positive work environment that led to higher retention rates.
Education
Master of Arts - Organizational Leadership
Gonzaga University
Spokane, WA05.2020
Bachelor of Arts - Business Administration
New Mexico State University
Las Cruces, NM12.2004
Skills
- Negotiation Expertise
- Sales Presentations
- Solution Selling
- B2B Selling
- Business Planning
- Marketing
- Relationship Building
- Team Collaboration
- Conflict Resolution
- Sales Coaching
Affiliations
- ASHRAE (American Society of Heating, Refrigeration and Air Conditioning Engineers)
- CrossFit Level 1 Trainer
- Gonzaga University ORGL 689 Leadership and Hardiness Mentor/Guide
Timeline
Senior Account Executive
Siemens Industries inc
11.2021 - Current
Account Executive
Johnson Controls
11.2015 - 11.2021
Sales Engineer
Russell Sigler Inc
11.2007 - 11.2015
Assistant Branch Manager
Enterprise Rent-A-Car
09.2005 - 11.2007
Master of Arts - Organizational Leadership
Gonzaga University
Bachelor of Arts - Business Administration
New Mexico State University
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