Lorena A. Lopez Correa
Orlando,FL
Summary
Dependable professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, inventory, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
FC Associate
Amazon Prime Products
Orlando , FL
08.2020 - 04.2022
- Unloaded deliveries into warehouse and arranged contents in designated storage areas.
- Worked with customers to pack items according to specific desires and requirements.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Selected packing materials based on size, quantity and fragility of package contents.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Operated frequency scanners to track shipment progression and input data into shipping system.
- Picked and packed order items.
- Interacted with guests in friendly and knowledgeable way.
- Recorded daily activities for inventory control.
Cashier
Sedanos
Orlando, FL
06.2020 - 08.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Completed inventory counts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible schedule and extra shifts to meet business needs.
Turn Down Attendant
Marriot Hotels And Resorts
Orlando, FL
07.2019 - 03.2020
- Cleaned and stocked guest rooms by replacing used towels and linens, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Verified cleanliness and organization of storage areas and carts.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Respond and deliver guest requests.
Housekeeper
Days Inn Hotel
Orlando, FL
08.2018 - 11.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Foreign Currency Assistent
Bancolombia SA
Bogota, Colombia
01.2018 - 07.2018
- Fielded phone calls to main business line to gather information and answer inquiries.
- Maintained friendly and professional customer interactions.
- Handled various accounting transactions.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork and fulfilled quote requests to deliver excellent customer support.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Maintained regular contact with clients to inform about transactions and performance.
- Prepared contracts and related documentation according to strict standards.
- Managed trades using quantitative and technological techniques.
Education
Associate of Science - Banking And Financial Advisor
Centro De Formacion Bancaria Y Financiera
Bogota, Colombia 02.2018
High School Diploma -
Marco Antonio Carreno Silva
Bogota, Colombia 11.2016
Skills
- Customer Relations
- Cash Register Operation
- Handheld Scanners
- Credits and Refunds
- Financial Recordkeeping
- Stage Inventory
- Stocking and Replenishing
- Merchandise Inspection
Timeline
FC Associate
Amazon Prime Products
08.2020 - 04.2022
Cashier
Sedanos
06.2020 - 08.2020
Turn Down Attendant
Marriot Hotels And Resorts
07.2019 - 03.2020
Housekeeper
Days Inn Hotel
08.2018 - 11.2019
Foreign Currency Assistent
Bancolombia SA
01.2018 - 07.2018
Associate of Science - Banking And Financial Advisor
Centro De Formacion Bancaria Y Financiera
High School Diploma -
Marco Antonio Carreno Silva
Similar Profiles
Ambrea MullenAmbrea Mullen
Amazon FBA Seller at Amazon Prime ProductsAmazon FBA Seller at Amazon Prime Products
Frances GG BarleyFrances GG Barley
Production Worker at Amazon Prime ProductsProduction Worker at Amazon Prime Products
Dimitrius WallaceDimitrius Wallace
Fulfillment Specialist at Amazon Prime ProductsFulfillment Specialist at Amazon Prime Products