Alyssa Millerd
SOUTH WINDSOR,CT
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Dave And Busters to enhance guest experiences. Specializing in liquor, beer, and wine, my professional demeanor and menu memorization significantly contributed to seamless service operations, demonstrating a reliable commitment to achieving and surpassing employer goals.
Overview
5
5
years of professional experience
Work History
Bartender
Dave And Busters
12.2021 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Host
Market Grille
02.2021 - 10.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Server
Maggie Mcfly
10.2019 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
No Degree - Exercise Science
Central Connecticut State University
New Britain, CT01.2028
High School Diploma -
South Windsor High School
South Windsor, CT05.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Menu Memorization
- Memory retention
- Professional Appearance
Timeline
Bartender
Dave And Busters
12.2021 - 05.2024
Host
Market Grille
02.2021 - 10.2021
Server
Maggie Mcfly
10.2019 - 10.2021
No Degree - Exercise Science
Central Connecticut State University
High School Diploma -
South Windsor High School