Efa Casey
Oviedo,FL
Summary
Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Front of House, Back of House, Truck Employee
Chick-fil-A
Winter Springs , FL
06.2021 - 05.2023
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Established welcoming atmosphere by greeting each guest warmly.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Brewed coffee and tea and changed out drink station syrups.
- Backed up servers by setting up trays and completing some food deliveries.
- Documented customer orders and conveyed special requests to kitchen staff.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Transported food items from storage areas to kitchen for prepping.
- Managed time to juggle multiple tasks simultaneously with ease.
- Plated and presented food following chef requirements.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Monitored food temperatures and quality throughout shifts.
- Addressed guest concerns and resolved all issues to guests' satisfaction
- Resolved guests complaints while maintaining positive customer environment
Education
High School Diploma -
Casey Homeschool Academy
Oviedo, FL 10.2016 - 05.2023
Skills
Pantry restocking
Work station cleaning
Food presentation talent
Food safety
Order delivery practices
Tableside Service
Food safety measures
Order accuracy
To-go order preparation
Dining area maintenance
Hospitality service expertise
Stocking and replenishing
Food running
Cash handling
Additional Information
Volunteer at City Awakening Church.
10/2016-Present
Served on the setup and tear down team.
Volunteer work at Choices Women's Crisis Pregnancy Clinic
Assisted with facility clean up and yard work
Volunteer work at SALT
Served people experiencing homelessness; organized food and clothing donations
Timeline
Front of House, Back of House, Truck Employee
Chick-fil-A
06.2021 - 05.2023
High School Diploma -
Casey Homeschool Academy
10.2016 - 05.2023