Anitha Guzman
The Bronx,NY
Summary
Developed strong organizational and communication skills in academic setting, supporting various administrative functions. Managed tasks such as data entry, scheduling, and student interaction, demonstrating adaptability and efficiency. Looking to transition into new field, utilizing these transferable skills to contribute to collaborative and dynamic work environment.
Overview
11
11
years of professional experience
Work History
College Assistant
Borough Of Manhattan Community College
05.2024 - 12.2024
- Conducted research and compiled data for various college initiatives, aiding in informed decision-making processes.
- Developed strong relationships with students as a mentor and advisor, helping them navigate their academic journey successfully.
- Aided in the evaluation process of academic courses based on student feedback data; made recommendations for improvement when necessary.
- Enhanced student engagement by incorporating interactive activities and group projects into the curriculum.
- Provided academic support to struggling students through one-on-one tutoring sessions and study groups, leading to improved grades.
- Informed and supported business leaders through consistent communication and administrative support duties.
Teacher's Assistant
Explore And Discover Early Learning Center
07.2019 - 03.2020
- Supervised children during in-classroom activities and on playground.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Communicated with parents to inform about child's progress and classroom behavior.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Cleaned, organized and restocked classrooms for upcoming classes.
Sales Associate
American Eagle Outfitters, Inc
08.2016 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Cashier/Assistant Manager, Customer Service
Edible Arrangements
05.2014 - 07.2016
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Mentored new cashiers, leading to higher retention rates and increased team performance.
Cashier
McDonald's
10.2013 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
BBA - Operations Management
Baruch College
New York, NY06.2026
Skills
- Strong organization
- Scheduling appointments
- Filing systems
- Document preparation
- Teamwork and collaboration
- Flexible and adaptable
- Multitasking Abilities
- Reliable and punctual
- Customer service
- Cash handling
- Interpersonal skills
Accomplishments
- On Dean's List
- Phi Theta Kappa Honor Society
- Basic Microsoft Office Skills
- Honor roll while in high-school and college
- Ranked #8 in class cohort in high-school
Additional Information
Great time management, organizational and communication skills due to my many years of experience providing customer service. I volunteered in many summer camps for children at the Kip's Bay Boys and Girls Club. I am good at marketing because of my experience on the marketing team and setting up floor arrangements at American Eagle Outfitters,Inc. Also, I am a mother of two young kids, with one being on the spectrum.
Timeline
College Assistant
Borough Of Manhattan Community College
05.2024 - 12.2024
Teacher's Assistant
Explore And Discover Early Learning Center
07.2019 - 03.2020
Sales Associate
American Eagle Outfitters, Inc
08.2016 - 07.2019
Cashier/Assistant Manager, Customer Service
Edible Arrangements
05.2014 - 07.2016
Cashier
McDonald's
10.2013 - 04.2014
BBA - Operations Management
Baruch College
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